Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Lost Firefox master password

  • 2 iimpendulo
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu cor-el

JC-RW on 64 bit Dell
JC-RW on 64 bit Dell
more options

I lost the FF master password some time ago and have repeatedly tried to fun through copious passwords I have used to try and regain access to my account. I have been forced to use Google Chrome which I really don't like at all. Is there any way I can delete the master password without having to go through a password reset and regain access to all of my FF data?

I lost the FF master password some time ago and have repeatedly tried to fun through copious passwords I have used to try and regain access to my account. I have been forced to use Google Chrome which I really don't like at all. Is there any way I can delete the master password without having to go through a password reset and regain access to all of my FF data?

All Replies (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

This article will walk you through how to reset your primary password:

https://support.mozilla.org/en-US/kb/reset-your-primary-password-if-youve-forgotten-it

There is no way that I am aware if to get round this

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Note that you lose all the passwords if you reset the Primary Password, so you may want to backup logins.json and key4.db in the profile folder in case you want to give it another try. The logins.json file stores the usernames and passwords encrypted, but the website URL (hostname) is in plain text.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.