Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mozilla Thunderbird not setting up on Ubuntu 20.04

more options

Hello everyone, I have Ubuntu 20.04 as my main OS and Thunderbird comes preinstalled with it. The first screenshot is of the Account Set Up and when I do everything it opens a new window with some kind of Google log in (second screenshot). The writings are in Italian, but don't worry: they are unimportant. After that it tells me to enter my password and enter a security code sent to my phone and when I do all that it tells me that my browser is not up to date and that I should install one of the browsers on the screen. The problem is that I have Firefox and Google Chrome and both are up to date, so I don't know how to fix this issue. What can I do? Thank you in advance, Hans Carlo Sirch

Hello everyone, I have Ubuntu 20.04 as my main OS and Thunderbird comes preinstalled with it. The first screenshot is of the Account Set Up and when I do everything it opens a new window with some kind of Google log in (second screenshot). The writings are in Italian, but don't worry: they are unimportant. After that it tells me to enter my password and enter a security code sent to my phone and when I do all that it tells me that my browser is not up to date and that I should install one of the browsers on the screen. The problem is that I have Firefox and Google Chrome and both are up to date, so I don't know how to fix this issue. What can I do? Thank you in advance, Hans Carlo Sirch
Iqhotyoshelwe imifanekiso ekwisikrini

All Replies (2)

more options

Do you have Thunderbird set up to accept cookies ? Menu app icon > Preferences > Privacy & Security 'Web Content' Select 'Accept cookies from sites'

more options

Hello, thank you for replying, I have checked and the option was already checked. What now? Thanks in advance, Hans Carlo Sirch