Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

VRUNTIME140_1.dll

  • 2 iimpendulo
  • 1 inayo le ngxaki
  • 14 views
  • Impendulo yokugqibela ngu dreweverard

dreweverard
dreweverard
more options

Upgraded from Windows 10 to 11 and now Fire Fox launches but nothing but a white page. Uninstalled, restarted PC, and tried to reinstall and comes back with: "The code executed cannot proceed because VRUNTIME140_1.dll was not found. Reinstalling the program may fix the problem."

Contacted Microsoft support but they redirected me to Fire Fox support. Any suggestions would be appreciated. I need Fire Fox for a business application that only can be used on Fire Fox.

Thanks.

Upgraded from Windows 10 to 11 and now Fire Fox launches but nothing but a white page. Uninstalled, restarted PC, and tried to reinstall and comes back with: "The code executed cannot proceed because VRUNTIME140_1.dll was not found. Reinstalling the program may fix the problem." Contacted Microsoft support but they redirected me to Fire Fox support. Any suggestions would be appreciated. I need Fire Fox for a business application that only can be used on Fire Fox. Thanks.
Iqhotyoshelwe imifanekiso ekwisikrini

Isisombulu esikhethiweyo

  1. Enter this link: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
  2. From the section Visual Studio 2015, 2017 and 2019 download the following executable file: vc_redist.x64.exe
  3. Install this file
  4. Restart the computer and run Firefox
Funda le mpendulo kwimeko leyo 👍 0

All Replies (2)

TyDraniu
TyDraniu
  • Top 25 Contributor
more options

Isisombululo esiKhethiweyo

  1. Enter this link: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
  2. From the section Visual Studio 2015, 2017 and 2019 download the following executable file: vc_redist.x64.exe
  3. Install this file
  4. Restart the computer and run Firefox
dreweverard
dreweverard Umnini wombuzo
more options

AWESOME! That worked! Thank you for saving my day.

- Drew