Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

PDF preview's download button changed behaviour.

  • 5 iimpendulo
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu Terry

playpig_
playpig_
more options

Hello Community.

I've selected an option to open PDF's in Firefox for preview. And if I wanted to download the PDF after preview, I simply clicked the downloab button from the preview app/tab. The files were downloaded with default filename and to the downloads folder without prompts. But since a while ago the dialog where the save location must be selected and filename given for the file opens up after the click of the download button.

How can I change it back to the previous behaviour without having to input filename and select the file download directory?

Hello Community. I've selected an option to open PDF's in Firefox for preview. And if I wanted to download the PDF after preview, I simply clicked the downloab button from the preview app/tab. The files were downloaded with default filename and to the downloads folder without prompts. But since a while ago the dialog where the save location must be selected and filename given for the file opens up after the click of the download button. How can I change it back to the previous behaviour without having to input filename and select the file download directory?

All Replies (5)

Terry
Terry
more options

Refer to the following thread for a temporary fix (assuming it has the desired result). https://support.mozilla.org/en-US/questions/1370494

playpig_
playpig_ Umnini wombuzo
more options

terry21 said
Refer to the following thread for a temporary fix (assuming it has the desired result). https://support.mozilla.org/en-US/questions/1370494

Hello Terry

Thanks for your reply. The fix provided in the other thread worked for my problem also.

playpig_
playpig_ Umnini wombuzo
more options

Hello Community

This problem has arisen again. The previous workaround provided in the link above has stopped working and when a PDF file opens in Firefox for viewing and I wanted to download that file then after clicking the download button the window pops up asking where to save the file. I would want it to behave like before where the file was saved with its filename to the default location.

Anyone to help please?

Terry
Terry
more options

If that isn't working now, it's probably a good idea to return the preference to its default value of false. If you don't want to be asked where to save the file, you need to deselect Settings > Downloads > Always ask you where to save files.

Mozilla keeps changing how downloads are handled. You could try right-clicking such a download in the Downloads panel and selecting the option to treat such downloads the same.

https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file#w_changing-download-actions

Terry
Terry
more options

I don't use Firefox to view pdf files so I can't verify this. Evidently, the download button on a pdf file operates as a "save as" button which may mean that you have to choose the destination as well as the name.

https://support.mozilla.org/en-US/questions/1381264#answer-1515628