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Thunderbird not starting

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Getting the following error message while trying to open Thunderbird

Error: Platform version '91.7.0' is not compatible with minVersion >=91.8.0 maxVersion <=91.8.0

Getting the following error message while trying to open Thunderbird Error: Platform version '91.7.0' is not compatible with minVersion >=91.8.0 maxVersion <=91.8.0

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Hello there Qatar Munir. We have read your message. We try to help you.



Your Thunderbird software is not starting. Try to shut down Thunderbird. Delete the program folder on your pc. C:\Program Files (x86)\Mozilla

Get a fresh reinstall from https://www.thunderbird.net/en-US/thunderbird/releases/


You will not lose your data keep your login name and password. But for the safety of your data try to make a backup from your pc or files.

https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile


Send me a message after trying.


Greetings Firefox volunteer.

Ilungisiwe ngu Display name. день сумо