Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Email account setup

  • 1 phendula
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu Matt

more options

Hi guys,

I used for a long time Mozilla Thunderbird for multiple mailboxes. Now, when I try to access one of them, I get this message: "Unable to log in at server. Probably wrong configuration, username or password".

I use Zoho services for mailboxes, but all the other mailboxes are working properly with same settings. I changed password, deleted mailbox account in order to try to set it up again, but didn't work.

Can you please help?

Thanks, Catalin

Hi guys, I used for a long time Mozilla Thunderbird for multiple mailboxes. Now, when I try to access one of them, I get this message: "Unable to log in at server. Probably wrong configuration, username or password". I use Zoho services for mailboxes, but all the other mailboxes are working properly with same settings. I changed password, deleted mailbox account in order to try to set it up again, but didn't work. Can you please help? Thanks, Catalin
Iqhotyoshelwe imifanekiso ekwisikrini

All Replies (1)

more options

I suggest you configure manually and enter your zoho user name. Otherwise it will be trying to log in using the email address as such.