Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox not proccessing backup file

more options

hi im trying to get my bookmarks back after a full system wipe on my computer i saved all my items i needed to back up but now after reinstalling firefox and going to import my sqlite file to restore my bookmarks im met with the prompt saying Unable to process the backup file.

hi im trying to get my bookmarks back after a full system wipe on my computer i saved all my items i needed to back up but now after reinstalling firefox and going to import my sqlite file to restore my bookmarks im met with the prompt saying Unable to process the backup file.
Iqhotyoshelwe imifanekiso ekwisikrini

All Replies (1)

more options

Hi zachzariwny, Make sure the bookmarks backup file is a .jsonlz4, .html or .json file.