Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

why is all my safe senders coming in to the junk email folder?

  • 3 iimpendulo
  • 1 inayo le ngxaki
  • 11 views
  • Impendulo yokugqibela ngu Matt

terry.penton
terry.penton
more options

why is all my safe senders coming in to the junk email folder? I have a safe sender file that outlook is not looking at, all email is going straight to junk email which means I have to sort all emails out over and over all day long. Why?

why is all my safe senders coming in to the junk email folder? I have a safe sender file that outlook is not looking at, all email is going straight to junk email which means I have to sort all emails out over and over all day long. Why?

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Thunderbird does not have the concept of a "safe sender". it does exempt addresses in your selected address books from junk filters.

I fail to understand what your outlook safe senders list has to do with Thunderbird. You will have to expand on that one.

I do know we see a lot of folk with "toolbars" from antivirus products purporting to do SCAM or SPAM functions that basically do not work and weird things happen, like all mail is dumbed as SPAM etc.

terry.penton
terry.penton Umnini wombuzo
more options

I don't know what Thunderbird is and how it applies to my problem? Please help me understand how they connect.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

You have posted a question in the Thunderbird email client support forum and don't know what Thunderbird is!

I am guessing this has something to do with matters other than Thunderbird support. Care to share what application is causing you problems?