Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

youtube videos will not play video only get audio with green screen

  • 4 iimpendulo
  • 7 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu TyDraniu

more options

Firefox just updated to version 120.0 I hadn't used youtube for a while. When I tried to play youtube videos none of them will play, only get a green screen with audio In troubleshooting mode they will play Refreshing firefox does not fix the problem

Firefox just updated to version 120.0 I hadn't used youtube for a while. When I tried to play youtube videos none of them will play, only get a green screen with audio In troubleshooting mode they will play Refreshing firefox does not fix the problem
Iqhotyoshelwe imifanekiso ekwisikrini

Isisombulu esikhethiweyo

Update your graphics drivers from the manufacturer's site.

If it still happens, you might need to disable hardware acceleration.

Funda le mpendulo kwimeko leyo 👍 1

All Replies (4)

more options

Isisombululo esiKhethiweyo

Update your graphics drivers from the manufacturer's site.

If it still happens, you might need to disable hardware acceleration.

more options

HP no longer supports my machine but disabling hardware acceleration seems to have solved the problem. Thanks.

more options

There is a bug in Firefox's webrender with youtube videos when you update to the version 120.

more options

It should be fixed in version 120.0.1