Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

lost e-mail, cannot see new e-mails.

  • 1 phendula
  • 2 inale ngxaki
  • 11 views
  • Impendulo yokugqibela ngu Matt

more options

I am getting a notification of receiving an e-mail but I cannot see it or find it. I also lost some e-mails, inbox is showing 22 messages and I only have 13 showing actually in my inbox.

I am getting a notification of receiving an e-mail but I cannot see it or find it. I also lost some e-mails, inbox is showing 22 messages and I only have 13 showing actually in my inbox.

All Replies (1)

more options

is that because there is a collapsed sub folder of the inbox with unread mail?

The following shows the change in numbers when collapsed sub folders are shown or hidden. The last line is the same trash folder as the first line, only with sub folders collapsed.