Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox does not appear in volume mixer in Windows 11

more options

I have a Lenovo ThinkPad X1 Yoga Gen 6 (20XY005MGE) with Win11 Pro.

All of a sudden, Firefox does not play any sound. I notice that it does not show up in the volume mixer. I tried:

Youtube does not play sounds, the Spotify page notices that it cannot play sound (the spotify App for Windows works fine, though). News sites (tagesschau.de / video, deutschlandfunk.de / audio) play the video, but no sound.

I had the problem a few months ago already but I cannot recall the solution :(

Thanks for helpful hints!

I have a Lenovo ThinkPad X1 Yoga Gen 6 (20XY005MGE) with Win11 Pro. All of a sudden, Firefox does not play any sound. I notice that it does not show up in the volume mixer. I tried: * this solution: https://support.mozilla.org/de/questions/1278299 * Reboot the PC * Uninstall and reinstall Firefox * Deactivate all Extensions * I worked my way through the manual pages (none of which mentions Firefox missing in the volume mixer) Youtube does not play sounds, the Spotify page notices that it cannot play sound (the spotify App for Windows works fine, though). News sites (tagesschau.de / video, deutschlandfunk.de / audio) play the video, but no sound. I had the problem a few months ago already but I cannot recall the solution :( Thanks for helpful hints!

Isisombulu esikhethiweyo

Well, I didn't do anything, just lived with the problem for three weeks and used other browsers for audio and video. Today, the problem is suddenly gone.

I believe it might be connected to Windows rather than to Firefox but who knows? - Anyway, this can be closed.

Funda le mpendulo kwimeko leyo 👍 1

All Replies (1)

more options

Isisombululo esiKhethiweyo

Well, I didn't do anything, just lived with the problem for three weeks and used other browsers for audio and video. Today, the problem is suddenly gone.

I believe it might be connected to Windows rather than to Firefox but who knows? - Anyway, this can be closed.