Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Synchronize TB 'Sent' with outlook 'Sent items'

  • 2 iimpendulo
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu Cyril Gadal

Cyril Gadal
Cyril Gadal
more options

Dear all,

I have set-up an outlook account on thunderbird, and I have troubles synchronizing the sent messages.

I have:

  • on outlook, a 'Sent Items' folder
  • on TB, a 'sent' folder, whose remote address point to imap://mailaddress@outlook.office365.com/Sent (which I can't change it seems)

So far:

  • when I send an email with TB, I obtain a 'save message error', but the message is sent and a copy is placed in outlook 'sent items'. And nothing shows up in TB 'sent folder'
  • when I send an email with outlook, it does not show up in TB 'Sent' folder

Hence, I have everything right on outlook, but all sent messages are missing in TB. How can I solve this, having 'Sent items' from outlook sync with 'Sent' of TB ?

Note: in TB 'account settings/copies and folders/, in place copy in, the sent items of outlook does not show up.

Thanks !

Dear all, I have set-up an outlook account on thunderbird, and I have troubles synchronizing the sent messages. I have: * on outlook, a 'Sent Items' folder * on TB, a 'sent' folder, whose remote address point to imap://mailaddress@outlook.office365.com/Sent (which I can't change it seems) So far: * when I send an email with TB, I obtain a 'save message error', but the message is sent and a copy is placed in outlook 'sent items'. And nothing shows up in TB 'sent folder' * when I send an email with outlook, it does not show up in TB 'Sent' folder Hence, I have everything right on outlook, but all sent messages are missing in TB. How can I solve this, having 'Sent items' from outlook sync with 'Sent' of TB ? Note: in TB 'account settings/copies and folders/, in place copy in, the sent items of outlook does not show up. Thanks !

All Replies (2)

david
david
  • Top 10 Contributor
more options

You do not need to tell Thunderbird to save a copy, as Outlook does that automatically. I suggest UNticking that option in 'copies&folders.'

Cyril Gadal
Cyril Gadal Umnini wombuzo
more options

As default, not remote folders are tracked by Thunderbird, and that was the case for the 'Sent items' folder of Outlook.

What actually solved the issue was:

  1. Right click on the account name on the left bar, select Subscribe, and tick the relevant folder.
  2. Select it in `account settings/copies and folders/`, in place copy in.

That way, everything remain in sync.