Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Tried to update, error messages unable to use Firefox - Entry point not found and more - does not function

  • 1 phendula
  • 0 inale ngxaki
  • 3 views
  • Impendulo yokugqibela ngu NoahSUMO

d.iselin
d.iselin
more options

The Firefox browser does not function now. I thought I had to update, got an error - Couldn't load xpcom and an entry point error, I have no clue what to do.

firefox is my default browser' i use Win 11 never had an issue before with Firefox *Email hidden for privacy*

The Firefox browser does not function now. I thought I had to update, got an error - Couldn't load xpcom and an entry point error, I have no clue what to do. firefox is my default browser' i use Win 11 never had an issue before with Firefox '''''*Email hidden for privacy*'''''
Iqhotyoshelwe imifanekiso ekwisikrini

Ilungisiwe ngu NoahSUMO

All Replies (1)

NoahSUMO
NoahSUMO
  • Top 25 Contributor
  • Moderator
more options

It sounds like the update files did not download all the way. That they became incomplete. It can happen if the internet connection gets disrupted.

Please try reinstalling Firefox, it will update any files that became damaged. You don't need to uninstall Firefox.

Download Firefox from here and open this file to reinstall Firefox: https://download.mozilla.org/?product=firefox-latest-ssl&os=win64&lang=en-US

Helpful?

Buza umbuzo

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.