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False virus detection blocks download

  • 6 iimpendulo
  • 0 inale ngxaki
  • Impendulo yokugqibela ngu James

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Running Firefox 133.0.3 on Windows 10 22H2

The last week or so, when I try to download my photos from iCloud, Firefox blocks the download, saying it contains a virus or malware. Of course it does not - it's a zip file of screenshots! Running a scan on the folder once unzipped confirms there is nothing malicious in it. Can you fix that please?

Running Firefox 133.0.3 on Windows 10 22H2 The last week or so, when I try to download my photos from iCloud, Firefox blocks the download, saying it contains a virus or malware. Of course it does not - it's a zip file of screenshots! Running a scan on the folder once unzipped confirms there is nothing malicious in it. Can you fix that please?
Iqhotyoshelwe imifanekiso ekwisikrini

Isisombulu esikhethiweyo

All Replies (6)

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Firefox browser doesn't have virus scanner that comes either the site or your AV doing that.

Helpful?

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There is literally a setting for it.

Helpful?

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We're using Google Safebrowsing for scanning downloads/malware protection. They somehow marked your file as dangerous.

You can force a download by clicking > icon.

Helpful?

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Yeah, I figured out how to get it to download, but it's extra steps that are unnecessary. So I have to complain to Google about this?

Helpful?

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Isisombululo esiKhethiweyo

Yeah.

Helpful?

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markwarner22 said

Firefox browser doesn't have virus scanner that comes either the site or your AV doing that.

markwarner22 please see https://support.mozilla.org/en-US/kb/how-does-phishing-and-malware-protection-work

Helpful?

Buza umbuzo

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