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When I open Firefox a package tracker page has suddenly appeared.

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Recently when I open Firefox a package tracker page suddenly appears. I never asked for that. How can I stop it and go back to the opening page with the articles, etc. that I had before?

Recently when I open Firefox a package tracker page suddenly appears. I never asked for that. How can I stop it and go back to the opening page with the articles, etc. that I had before?

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Hi Jim, here are couple of things to check:

(1) Does the package tracker page load every time you launch a new window (Command+N)?

If yes: most likely it has become your home page or one of your home pages. The following article describes how to clean that out: How to set the home page.

Note: if the Settings/Preferences page indicates that an add-on is setting your home page, see: An extension changed my New Tab page or home page.

(2) Could the package tracker page be restored from a previous session?

Firefox will automatically redisplayed "pinned" (icon only) tabs at startup, and can be set to automatically restore all tabs left open the last time you Quit Firefox. If you close the tab, it shouldn't come back. If it keeps coming back, this probably is not the issue.

For closing pinned tabs: Pinned Tabs - keep favorite websites open and just a click away

(3) Reviewing extensions to clean out rogue add-ons.

This takes a bit of work, but is worth doing from time to time to ensure your privacy and security. Here's how:

Open the Add-ons page. Either:

  • Command+Shift+a (Windows: Ctrl+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions. On the right side, find the "Manage Your Extensions" heading.

If there is at least one extension before the next heading -- "Recommended Extensions" -- please continue:

Then cast a critical eye over the list below that heading. Any extensions Firefox installs for built-in features are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything that mentions shipping/tracking, search, or privacy, or looks suspicious, or that you just do not remember installing or why? If in doubt, disable (or remove). For your privacy and security, don't let mystery programs linger here.

Any improvement?

If your Add-ons page is blank or is blocked, you can restart Firefox in its Troubleshoot Mode to do the above review:

In its Troubleshoot Mode, Firefox temporarily deactivates extensions, hardware acceleration, and some other advanced features to bypass issues that can cause problems with pages.

If Firefox is running:

You can restart Firefox in Troubleshoot Mode using either:

  • "3-bar" menu button > Help > Troubleshoot Mode...
  • (menu bar) Help menu > Troubleshoot Mode...

and OK the restart. A small dialog should appear. Click the Open button.

If Firefox is not running:

Hold down the option/alt key when starting Firefox. (On Windows, hold down the Shift key instead of the option/alt key.) A small dialog should appear. Click the Open button.

Note: Don't use the Refresh without first reviewing this article to understand what will be deleted: Refresh Firefox - reset add-ons and settings.

Can you regain control of your Firefox startup?

Helpful?

Buza umbuzo

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