Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Creating and deleting folders

  • 2 iimpendulo
  • 0 inale ngxaki
  • 4 views
  • Impendulo yokugqibela ngu DavidGG

more options

How do I create a sent folder with the arrow icon and delete "sent mail" and "sent" subfolders that say they can't be deleted? Thanks.

How do I create a sent folder with the arrow icon and delete "sent mail" and "sent" subfolders that say they can't be deleted? Thanks.

All Replies (2)

more options

The usual reason that such folders can't be deleted is because the email provider prefers them. You might first check your online account first to see if the folders can be deleted. If so, you could then replace with a different name, although the email provider might switch it back.

Helpful?

more options

You make a folder the designated folder for storing sent messages in Account Settings > Copies & Folders.

"sent mail" and "sent" subfolders

You're seeing those as subfolders of what? Post a screenshot of what you're observing, please.

Helpful?

Buza umbuzo

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.