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Why are e-mails (subject line) and ("to" line) still staying in bold print after they have been read?

  • 1 phendula
  • 0 inale ngxaki
  • 2 views
  • Impendulo yokugqibela ngu Chris Ilias

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After I read an e-mail, and after I hit the back space arrow, to look at my list of e-mails, the previously read e-mail still shows up in bold type. Usually when an e-mail is read, and you then look at your list of e-mails, the e-mails that have been read show up in light grey type so you can distinguish these e-mails from the ones that have not been read. Why is this happening? It is very difficult to remember which ones I have read when I am looking at over 100 unread e-mails.

This happened

Every time Firefox opened

== yesterday

After I read an e-mail, and after I hit the back space arrow, to look at my list of e-mails, the previously read e-mail still shows up in bold type. Usually when an e-mail is read, and you then look at your list of e-mails, the e-mails that have been read show up in light grey type so you can distinguish these e-mails from the ones that have not been read. Why is this happening? It is very difficult to remember which ones I have read when I am looking at over 100 unread e-mails. == This happened == Every time Firefox opened == yesterday

All Replies (1)

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Firefox is not an email program, so your problem depends on what site you are using for email. What site are you using?