Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

firefox updates hang on download when checking for viruses

  • 2 iimpendulo
  • 22 inale ngxaki
  • 3 views
  • Impendulo yokugqibela ngu ligeperry

ligeperry
ligeperry
more options

When downloading the new version of Firefox it hangs up when checking for viruses. Once I am able to escape, it has always loaded the new version. This happens every time when updating Firefox. Everything else downloads fine. Using Norton. Running Windows vista home premium 64 bit.

When downloading the new version of Firefox it hangs up when checking for viruses. Once I am able to escape, it has always loaded the new version. This happens every time when updating Firefox. Everything else downloads fine. Using Norton. Running Windows vista home premium 64 bit.

Isisombulu esikhethiweyo

See http://kb.mozillazine.org/Unable_to_save_or_download_files (Disable virus scanning in Firefox preferences - Windows)

Funda le mpendulo kwimeko leyo 👍 1

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Isisombululo esiKhethiweyo

See http://kb.mozillazine.org/Unable_to_save_or_download_files (Disable virus scanning in Firefox preferences - Windows)

ligeperry
ligeperry Umnini wombuzo
more options

I think you are correct. I also had trouble downloading a Windows update. They advised me to disable Norton Sec. long enough to finish the download and it worked fine then. Thank you, lige