Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Chatroom applet turns black when attempting to load

  • 2 iimpendulo
  • 19 inale ngxaki
  • 12 views
  • Impendulo yokugqibela ngu Manuel

more options

Firefox 3.16.10.

I am able to log into the site, then when the chat window/applet is loading at some point it turns black.

I have updated Java, found a Java Virtual Machine download, removed older versions of Java console but no change.

Firefox 3.16.10. I am able to log into the site, then when the chat window/applet is loading at some point it turns black. I have updated Java, found a Java Virtual Machine download, removed older versions of Java console but no change.

All Replies (2)

more options

You can try to enable "Direct Connection" in the Java Control Center:
Control Panel > Java > General tab > "Network Settings...": "Direct Connection" (enable)

See also http://kb.mozillazine.org/Java

more options

I went to Control Panel -> Java -> Advanced -> expand Security, go to -> General and checked the box that said "Use SSL 2.0 compatible ClientHello format" and everything started to work as normal. You should give it a try but I'm not a computer expert.