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replacing old Firefox on Mac osX 10.6.4, get "The operation cannot be completed because you do not have permission to access some of the items"
this happens when I drag the firefox icon to the application folder (image) as instructed by install directions
this happens when I drag the firefox icon to the application folder (image) as instructed by install directions
All Replies (1)
Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
Trash the current Firefox application to do a clean reinstall.
Install the new version that you have downloaded.
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.