Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am not able to install 3.6.13, I get an error message stating "The operation can't be completed because you don't have permission to access some of the items."

  • 1 phendula
  • 1 inayo le ngxaki
  • 4 views
  • Impendulo yokugqibela ngu cor-el

more options

I get an error message stating "The operation can't be completed because you don't have permission to access some of the items."

I get an error message stating "The operation can't be completed because you don't have permission to access some of the items."

All Replies (1)

more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.