Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I reinstall Firefox 6.9.92 on laptop, instead of Firefox 4.0.1?

  • 2 iimpendulo
  • 7 inale ngxaki
  • 2 views
  • Impendulo yokugqibela ngu AdieOfTexas

more options

All of my ID and Password information is stored on RoboForm, which is not yet supported on Firefox 4.0.1, so I need to get back to the 3.9.92 version where it is supported. Thank you.

All of my ID and Password information is stored on RoboForm, which is not yet supported on Firefox 4.0.1, so I need to get back to the 3.9.92 version where it is supported. Thank you.

Isisombulu esikhethiweyo

Roboform 7 does support Firefox 4, but Roboform will make you pay for the upgrade from Roboform 6.

There has been no Firefox version 3.9.92 or 6.9.92. Do you want the latest version of Firefox 3.6?

To downgrade to Firefox 3.6 first uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.

You can then install the latest version of Firefox 3.6 available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.

To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.

For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles

Funda le mpendulo kwimeko leyo 👍 0

All Replies (2)

more options

Isisombululo esiKhethiweyo

Roboform 7 does support Firefox 4, but Roboform will make you pay for the upgrade from Roboform 6.

There has been no Firefox version 3.9.92 or 6.9.92. Do you want the latest version of Firefox 3.6?

To downgrade to Firefox 3.6 first uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.

You can then install the latest version of Firefox 3.6 available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.

To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.

For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles

more options

Apparently my reply did not post so I will again thank you for your detailed solution. Considering that it was RoboForm that said that Firefox 6.9.92 supported it, I question if the previous Firefox version would be correct. After so many years of having RoboForm updates for free, I might as well pay the fee to get their Version 7 and be done with it.

Thank you so much for your assistance. Hopefully others will benefit from it too.