Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox claims SSL certificate is invalid

  • 1 phendula
  • 5 inale ngxaki
  • 2 views
  • Impendulo yokugqibela ngu cor-el

more options

Hello,

We recently installed a new Verisign SSL certificate on our Magento webcart server for the site listed below. On all versions of Internet Explorer and Google Chrome the site looks fine and the certificate shows as updated, by all versions of Firefox claim the certificate is invalid. We need to find out what is causing this so we can fix it ASAP! As far as we can tell everything is correct on our end; any assistance would be appreciated.

Regards, Matt

Hello, We recently installed a new Verisign SSL certificate on our Magento webcart server for the site listed below. On all versions of Internet Explorer and Google Chrome the site looks fine and the certificate shows as updated, by all versions of Firefox claim the certificate is invalid. We need to find out what is causing this so we can fix it ASAP! As far as we can tell everything is correct on our end; any assistance would be appreciated. Regards, Matt

All Replies (1)

more options

You do not send the VeriSign intermediate certificate VeriSign Class 3 International Server CA - G3

You can test the certificate chain via a site like this: