Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox is not reopening tabs on restart, it is opening 20 new windows!! HELP!!!

  • 4 iimpendulo
  • 2 inale ngxaki
  • 17 views
  • Impendulo yokugqibela ngu cor-el

more options

I restarted Firefox after this last update and it now opens 20 blank browser windows instead of reopening my tabs! HELP!!! It won't stop doing this!!!

I restarted Firefox after this last update and it now opens 20 blank browser windows instead of reopening my tabs! HELP!!! It won't stop doing this!!!

All Replies (4)

more options

It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.

Delete the files sessionstore.js [2] and sessionstore.bak in the Firefox Profile Folder.

If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).

See also:

more options

Doesn't help. I also ran several malware programs, also no help.

more options
more options

What is the time stamp of the file sessionstore.js in the profile folder?


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


Create a new profile as a test to check if your current profile is causing the problems.
See Basic Troubleshooting: Make a new profile:

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See: