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Firefox crashes

  • 3 iimpendulo
  • 10 inale ngxaki
  • 6 views
  • Impendulo yokugqibela ngu Woolleejumpa

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Firefox crashes on start up - can't even start in safe mode.

Firefox crashes on start up - can't even start in safe mode.

Isisombulu esikhethiweyo

The first 3 of your crash reports point to Roboform as the most probable cause. Update to the most current version of Roboform.

  • You can try to update to Roboform 7.6.3 to see if that solves the crashing problem: http://www.roboform.com/platforms/browsers/firefox
  • See --> bug 691271 (RESOLVED WORKSFORME Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform)


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



  • Plugins are listed under Add-ons > Plugins (added by third-party applications like Adobe Reader, Adobe Flash, etc.)
  • Extensions are listed under Add-ons > Extensions (some third-party applications add toolbars/extensions; others you download and install from the Firefox Add-ons site ( https://addons.mozilla.org/en-US/firefox/ ) or from other sites)
  • Themes and Personas are listed under Add-ons > Appearance



Not related to your question, but...

Just in case, you may need to update some plug-ins. Check your plug-ins and update as necessary:

Funda le mpendulo kwimeko leyo 👍 3

All Replies (3)

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Isisombululo esiKhethiweyo

The first 3 of your crash reports point to Roboform as the most probable cause. Update to the most current version of Roboform.

  • You can try to update to Roboform 7.6.3 to see if that solves the crashing problem: http://www.roboform.com/platforms/browsers/firefox
  • See --> bug 691271 (RESOLVED WORKSFORME Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform)


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



  • Plugins are listed under Add-ons > Plugins (added by third-party applications like Adobe Reader, Adobe Flash, etc.)
  • Extensions are listed under Add-ons > Extensions (some third-party applications add toolbars/extensions; others you download and install from the Firefox Add-ons site ( https://addons.mozilla.org/en-US/firefox/ ) or from other sites)
  • Themes and Personas are listed under Add-ons > Appearance



Not related to your question, but...

Just in case, you may need to update some plug-ins. Check your plug-ins and update as necessary:

Ilungisiwe ngu SafeBrowser

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Update Roboform to the latest version. See Latest Firefox issues.

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Thank you for your help - problem solved - so glad to have FF back!!