I have been using firefox start, however today for no reason when I click my icon for mozilla it goes to ask.com. I do not want this I want firefox back, please assist?
I cannot get the firefox start web search engine back to my screen even though the icon is there in the bar. When I click the mozilla icon, ask.com comes up for the search engine. I do not want ask.com I want mozilla firefox start back. Can you help?
All Replies (1)
upgrade your browser to Firefox 8 first
There are a couple of places to check for the Ask.com toolbar:-
1) Check the Windows Control Panel for the Ask Toolbar - Uninstall them
- http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4
- Crowdstar toolbar
2) Start Firefox in Safe Mode by holding down SHIFT key while starting Firefox
- As an alternative method, use Win + R key combination and enter one of the following in the Windows Run box:
- firefox -safe-mode
- "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode
- "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -safe-mode
-> Firefox Safe Mode window will appear -> DON'T SELECT ANY OPTIONS, just click Continue in Safe Mode
-> Check your list of extensions, you may be able to Uninstall it from there
- Uninstalling add-ons
- Cannot uninstall an add-on
- http://kb.mozillazine.org/Uninstalling_toolbars
3) Restore the default home page
4) Search Bar - Removing a Search Engine
5) Restore Default Search Engine
Type about:config in the Location (address) bar and press the "Enter" key. When you see a warning, click I'll be careful, I promise! button.
Preferences that have been modified are shown as bold (user set). Preferences can be Reset to the default or changed via the right-click context menu.
-> In the Filter bar, type keyword.URL
Right click the preference keyword.URL and click Reset OR choose Modify -> Replace the text with http://www.google.com/search?q= and then click OK
-> In the Filter bar, type browser.startup.homepage
right-click the preference browser.startup.homepage and choose Reset from the menu
-> In the Filter bar, type browser.search.selectedEngine
right-click the preference browser.search.selectedEngine and choose Reset from the menu
-> Now finally in the Filter bar, type ask.com
This will show the remaining ask.com related preferences Reset all ask.com related Preferences to their Default values (right-click a preference and click Reset)
-> Close the about:config tab and then Restart Firefox.
Ilungisiwe ngu Swarnava Sengupta