Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I try to open Firefox I receive this message, "Application has failed to start because ssl3.dll was not found." HELP!

  • 1 phendula
  • 4 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu cor-el

more options

I've been using Firefox for about 3 years. Today, I ran a scan of my computer Webroot Anti Virus and deleted all "risky stuff" they checked. Don't know if this is a coincidence but right after the scan I could not open Firefox. I receive the message, "Application has failed to start because ssl3.dll was not found. Reloading application may remedy this." I reloaded Firefox, the current version, clicked on open and received the same message. I've reloaded Firefox 3 more times with the same results. Now I need HELP.

I've been using Firefox for about 3 years. Today, I ran a scan of my computer Webroot Anti Virus and deleted all "risky stuff" they checked. Don't know if this is a coincidence but right after the scan I could not open Firefox. I receive the message, "Application has failed to start because ssl3.dll was not found. Reloading application may remedy this." I reloaded Firefox, the current version, clicked on open and received the same message. I've reloaded Firefox 3 more times with the same results. Now I need HELP.

All Replies (1)

more options

See if you can make Webroot restore that file in the Firefox program folder (C:\Program Files\Mozilla Firefox\).
If not then you need to reinstall Firefox and make sure that Webroot doesn't do that another time.

You can find the latest Firefox release here: