Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

First-run page not disappearing after first run

  • 1 phendula
  • 1 inayo le ngxaki
  • 5 views
  • Impendulo yokugqibela ngu Matt_G

ShadoGazer
ShadoGazer
more options

I just installed the latest firefox (9.0.1) and as usual the first run window comes up, explaining my rights etc. That's fine and normal. My problem is, no matter how many times I restart the browser or my computer, this first run page does NOT go away. It's as if I'm running my firefox for the first time, every time. How do I fix this so I can just have my browser choice come up?

I just installed the latest firefox (9.0.1) and as usual the first run window comes up, explaining my rights etc. That's fine and normal. My problem is, no matter how many times I restart the browser or my computer, this first run page does NOT go away. It's as if I'm running my firefox for the first time, every time. How do I fix this so I can just have my browser choice come up?

Isisombulu esikhethiweyo

Hi ShadoGazer,

You should look at this article about that specific issue and the article Preferences not saved. These should give you all the information you need!

If that doesn't work:

  1. Type about:config in the address bar
  2. Click I'll be careful, I promise if prompted
  3. In the Filter input field type startup
  4. Double click on startup.homepage_override_url
  5. Delete the text string and click OK
  6. Close Firefox and reopen the window to verify that it has worked.

Hopefully this helps!

Funda le mpendulo kwimeko leyo 👍 0

All Replies (1)

Matt_G
Matt_G
more options

Isisombululo esiKhethiweyo

Hi ShadoGazer,

You should look at this article about that specific issue and the article Preferences not saved. These should give you all the information you need!

If that doesn't work:

  1. Type about:config in the address bar
  2. Click I'll be careful, I promise if prompted
  3. In the Filter input field type startup
  4. Double click on startup.homepage_override_url
  5. Delete the text string and click OK
  6. Close Firefox and reopen the window to verify that it has worked.

Hopefully this helps!