Firefox crashes
We are using Google Web Toolkit interface base application while using application we are facing crash several times. I have downgrade the Firefox from ver.8.0 to 6.0 and as in ver. 8.0 crashes were occurring very frequently (Every 10 Min. it use to crash with ver. 8.0 but now in ver. 6.0. it crashes twice to thrice a day) To resolve the problem I have followed several troubleshooting steps provided on Firefox Help as follows on different Pc. But the problem is still occurring.
1. I’ve tried three different Firefox ver. 5.0, 6.0 and 8.0
2. Started browser in to safe mode.
In the safe mode crashing frequency was low but it use to occur at least once in every one to two days.
3. Disabled “Use hardware acceleration when available”. Users have default themes from Firefox.
4. Manually removed all plugins.
5. Updated windows and display driver. 6. Uninstalled IPV6
Ilungisiwe ngu ibrahimtakey
All Replies (20)
Is it possible to provide crash reports not corrupt? (type about:crashes and check)
ID: be2f3c31-ba20-43b9-94a5-015622120104 Signature: (null signature) • Details • Modules • Raw Dump • Extensions • Comments • Correlations Signature EMPTY: no crashing thread identified; corrupt dump More ReportsSearch
UUID be2f3c31-ba20-43b9-94a5-015622120104 Date Processed 2012-01-04 01:13:45.233904 Uptime 13918 Last Crash 23.8 hours before submission Install Age 3.0 weeks since version was first installed. Install Time 2011-12-14 07:01:45 Product Firefox Version 6.0 Build ID 20110811165603 Release Channel release OS OS Version Build Architecture Build Architecture Info Crash Reason Crash Address User Comments App Notes AdapterVendorID: 8086, AdapterDeviceID: 2e12, AdapterDriverVersion: 8.15.10.1855
Processor Notes Priority Job; /data/socorro/stackwalk/bin/stackwalk.sh returned no header lines for reportid: 331110993; No thread was identified as the cause of the crash; No signature could be created because we do not know which thread crashed; No frame data available; /data/socorro/stackwalk/bin/stackwalk.sh failed with return code 1 when processing dump be2f3c31-ba20-43b9-94a5-015622120104 EMCheckCompatibility True Winsock LSP MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 :
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP TCPv6 Service Provider : 2 : 1 :
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP UDPv6 Service Provider : 2 : 2 :
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{931945B5-60CE-4A10-8314-48C9FF9ED903}] SEQPACKET 1 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{931945B5-60CE-4A10-8314-48C9FF9ED903}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{3D51FBD9-C6BE-4DA0-BE35-7FBACE17F99D}] SEQPACKET 3 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{3D51FBD9-C6BE-4DA0-BE35-7FBACE17F99D}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{861165B7-95CA-40EF-AF19-ECB1714DEFEB}] SEQPACKET 0 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{861165B7-95CA-40EF-AF19-ECB1714DEFEB}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{931945B5-60CE-4A10-8314-48C9FF9ED903}] SEQPACKET 2 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{931945B5-60CE-4A10-8314-48C9FF9ED903}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
Check the crash report, it's empty: Firefox 6.0 Crash Report [@ EMPTY: no crashing thread identified; corrupt dump ]
Each and every time we receive the same message when Firefox crash
Please find attached crash screen shot and below latest crash information.
AdapterDeviceID: 2e12 AdapterVendorID: 8086 Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:6.0 AvailableVirtualMemory: 94978048 BuildID: 20110811165603 CrashTime: 1325678417 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1325059551 Notes: AdapterVendorID: 8086, AdapterDeviceID: 2e12, AdapterDriverVersion: 8.15.10.2302
ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 20886 StartupTime: 1325659068 SystemMemoryUsePercentage: 77 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 2147352576 URL: https://rw.dasmaninstitute.org:8443/ReportWriter/ReportWriter.html Vendor: Mozilla Version: 6.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 :
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP TCPv6 Service Provider : 2 : 1 :
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP UDPv6 Service Provider : 2 : 2 :
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{3D82F680-2FF4-481A-B148-4D4759794253}] SEQPACKET 1 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{3D82F680-2FF4-481A-B148-4D4759794253}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{285DF1B8-A438-4E35-B82E-E4B7A9C69CBD}] SEQPACKET 4 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{285DF1B8-A438-4E35-B82E-E4B7A9C69CBD}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{39591E13-8AF1-4FEB-AEFB-6C2996DC4410}] SEQPACKET 3 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{39591E13-8AF1-4FEB-AEFB-6C2996DC4410}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{3D82F680-2FF4-481A-B148-4D4759794253}] SEQPACKET 2 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{3D82F680-2FF4-481A-B148-4D4759794253}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
This report also contains technical information about
It can happen, but if you find a crash report that's not corrupt, post it. Did you try to create a new Firefox profile (Windows+R > firefox.exe -P) without your Google Web Toolkit application? If not, try it and see if the crashes continue.
Sure I will try this command but most of the time Firefox crash while using our application.
Do I have to run this command each and every time when I start Firefox? Secondly we are facing this issue with different users on different desktops and laptops
Nope, it's just a test with a new profile that's fresh. If an application is crashing Firefox, you have to update this application or remove it.
It is Web based application nothing is installed on user’s PC to use this application.
So ask the app devs to update their code that's crashing FF.
I have created new Firefox profile on few Pc for observation. I will update the post if any crash occurs.
Hi I have created new FF profile but still we have the same issue.
Have you tried Firefox 9.0.1? You're using a version of Firefox which is 3 versions behind the latest version.
If Firefox is crashing that often how about providing some more Crash Report ID's??
Like some ID's which don't have a null signature or a corrupt dump? It might help to have some ID's from another PC that is crashing, too.
Hi Our app. Dev. has advised us to use FF ver.5.0 or 6.0. Please find below more details of crash
Advanced Search Firefox 6.0 Crash Report [@ xul.dll@0x17eaed ] Search Mozilla Support for Help ID: f3aac16d-0913-4d8f-875e-90bed2111220 Signature: xul.dll@0x17eaed • Details • Modules • Raw Dump • Extensions • Comments • Correlations Signature xul.dll@0x17eaed More Reports Search
UUID f3aac16d-0913-4d8f-875e-90bed2111220 Date Processed 2011-12-20 21:04:18.33969 Uptime 82702 Last Crash 23.0 hours before submission Install Age 1.1 weeks since version was first installed. Install Time 2011-12-13 07:24:50 Product Firefox Version 6.0 Build ID 20110811165603 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 23 stepping 10 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x4 User Comments App Notes AdapterVendorID: 8086, AdapterDeviceID: 2e12, AdapterDriverVersion: 8.15.10.1855
D3D10 Layers? D3D10 Layers-
D3D9 Layers? D3D9 Layers-
Processor Notes EMCheckCompatibility True Winsock LSP MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 :
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP TCPv6 Service Provider : 2 : 1 :
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP UDPv6 Service Provider : 2 : 2 :
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{C213E021-0CEC-491F-BC4A-EF1597980EFC}] SEQPACKET 0 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{C213E021-0CEC-491F-BC4A-EF1597980EFC}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{80191A4D-0CF3-4BCA-A5A4-49C59319A3DC}] SEQPACKET 2 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{80191A4D-0CF3-4BCA-A5A4-49C59319A3DC}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{C213E021-0CEC-491F-BC4A-EF1597980EFC}] SEQPACKET 1 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{C213E021-0CEC-491F-BC4A-EF1597980EFC}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{2FA84AB4-45D1-4F67-B200-B88F10488BEB}] SEQPACKET 4 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{2FA84AB4-45D1-4F67-B200-B88F10488BEB}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{1560E7C8-DA86-4CC4-A57D-B60F0985B5A5}] SEQPACKET 3 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{1560E7C8-DA86-4CC4-A57D-B60F0985B5A5}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
Adapter Vendor ID Adapter Device ID Bugzilla - Report this Crash Crashing Thread Frame Module Signature Source 0 xul.dll xul.dll@0x17eaed 1 xul.dll xul.dll@0x85639 2 xul.dll xul.dll@0x188883 3 xul.dll xul.dll@0xb7843 4 xul.dll xul.dll@0x85ef9 5 xul.dll xul.dll@0x122da6 6 xul.dll xul.dll@0x163efb 7 xul.dll xul.dll@0xaee25 8 mozcrt19.dll imalloc obj-firefox/memory/jemalloc/crtsrc/jemalloc.c:3749
9 mozcrt19.dll realloc obj-firefox/memory/jemalloc/crtsrc/jemalloc.c:6000
10 xul.dll xul.dll@0x305947 11 xul.dll xul.dll@0x2ee765 12 xul.dll xul.dll@0xde05a7 13 xul.dll xul.dll@0x916fd 14 xul.dll xul.dll@0x188015 15 xul.dll xul.dll@0x18881d 16 xul.dll xul.dll@0xae948 17 mozjs.dll js::mjit::stubs::GetProp js/src/methodjit/StubCalls.cpp:1895
18 mozjs.dll JSCompartment::wrap js/src/jscompartment.cpp:358
19 mozjs.dll js::mjit::EnterMethodJIT js/src/methodjit/MethodJIT.cpp:696
Show/hide other threads Thread 1 Frame Module Signature Source 0 ntdll.dll KiFastSystemCallRet 1 ntdll.dll NtClose 2 KERNELBASE.dll CloseHandle 3 kernel32.dll CloseHandleImplementation 4 dbghelp.dll Win32LiveSystemProvider::OpenMapping 5 dbghelp.dll GenAllocateModuleObject 6 ntdll.dll NtReadVirtualMemory 7 dbghelp.dll Win32LiveSystemProvider::GetValidVirtualRange 8 xul.dll xul.dll@0x17ea5c 9 @0x1537 10 xul.dll xul.dll@0x4f0ce7 11 dbghelp.dll GetSystemType 12 dbghelp.dll MiniDumpWriteDump 13 xul.dll xul.dll@0x17eb6c 14 xul.dll xul.dll@0x544fc8 15 xul.dll xul.dll@0x17dfff 16 @0x5aafffff 17 ntdll.dll NtWaitForSingleObject 18 KERNELBASE.dll WaitForSingleObjectEx 19 xul.dll xul.dll@0x17ea6c 20 xul.dll xul.dll@0x4f0ce7 21 xul.dll xul.dll@0xa12fff 22 xul.dll xul.dll@0x17eb6c 23 xul.dll xul.dll@0x17dfff 24 xul.dll xul.dll@0x545039 25 xul.dll xul.dll@0x39b459 26 kernel32.dll BaseThreadInitThunk 27 ntdll.dll __RtlUserThreadStart 28 ntdll.dll LdrpAppendToForwarderList 29 ntdll.dll _RtlUserThreadStart 30 xul.dll xul.dll@0x2b5a2b 31 xul.dll xul.dll@0x2b5a2b Thread 2 Frame Module Signature Source 0 ntdll.dll KiFastSystemCallRet 1 ntdll.dll NtWaitForMultipleObjects 2 ntdll.dll TppWaiterpThread 3 kernel32.dll BaseThreadInitThunk 4 ntdll.dll __RtlUserThreadStart 5 ntdll.dll _RtlUserThreadStart Thread 3 Frame Module Signature Source 0 ntdll.dll KiFastSystemCallRet 1 ntdll.dll NtWaitForSingleObject 2 KERNELBASE.dll WaitForSingleObjectEx 3 kernel32.dll WaitForSingleObjectExImplementation 4 kernel32.dll WaitForSingleObject 5 RapportUtil.dll RapportUtil.dll@0x54cf1 6 ntdll.dll __RtlUserThreadStart 7 ntdll.dll _RtlUserThreadStart Thread 4 Frame Module Signature Source 0 ntdll.dll KiFastSystemCallRet 1 ntdll.dll NtDelayExecution 2 KERNELBASE.dll SleepEx 3 KERNELBASE.dll Sleep 4 RapportUtil.dll RapportUtil.dll@0x2a27f 5 RapportUtil.dll RapportUtil.dll@0x2a312 6 ntdll.dll __RtlUserThreadStart 7 ntdll.dll _RtlUserThreadStart Thread 5 Frame Module Signature Source 0 ntdll.dll KiFastSystemCallRet 1 ntdll.dll NtWaitForSingleObject 2 KERNELBASE.dll WaitForSingleObjectEx 3 kernel32.dll WaitForSingleObjectExImplementation 4 RapportUtil.dll RapportUtil.dll@0xb469b 5 RapportUtil.dll RapportUtil.dll@0xb46da 6 RapportUtil.dll RapportUtil.dll@0xb46f9 7 ntdll.dll __RtlUserThreadStart 8 ntdll.dll _RtlUserThreadStart Thread 6 Frame Module Signature Source 0 ntdll.dll KiFastSystemCallRet 1 ntdll.dll NtWaitForSingleObject 2 KERNELBASE.dll WaitForSingleObjectEx 3 kernel32.dll WaitForSingleObjectExImplementation 4 RapportUtil.dll RapportUtil.dll@0xb4470 5 RapportUtil.dll RapportUtil.dll@0xb44ba 6 RapportUtil.dll RapportUtil.dll@0xb44d2 7 ntdll.dll __RtlUserThreadStart 8 ntdll.dll _RtlUserThreadStart Thread 7 Frame Module Signature Source 0 ntdll.dll KiFastSystemCallRet 1 ntdll.dll NtRemoveIoCompletion 2 KERNELBASE.dll GetQueuedCompletionStatus 3 xul.dll xul.dll@0x27b669 4 xul.dll xul.dll@0x27b60f 5 xul.dll xul.dll@0x2931c4 6 xul.dll xul.dll@0x2a9adf 7 xul.dll xul.dll@0x2a9af1 8 xul.dll xul.dll@0x28541a 9 xul.dll xul.dll@0x2853dd 10 @0x61677f 11 xul.dll xul.dll@0x2b02a7 12 kernel32.dll BaseThreadInitThunk 13 ntdll.dll __RtlUserThreadStart 14 ntdll.dll LdrpAppendToForwarderList 15 ntdll.dll _RtlUserThreadStart 16 xul.dll xul.dll@0x2b029e 17 xul.dll xul.dll@0x2b029e Thread 8 Frame Module Signature Source 0 ntdll.dll KiFastSystemCallRet 1 ntdll.dll NtWaitForSingleObject 2 KERNELBASE.dll WaitForSingleObjectEx 3 kernel32.dll WaitForSingleObjectExImplementation 4 kernel32.dll WaitForSingleObject 5 nspr4.dll _PR_MD_WAIT_CV nsprpub/pr/src/md/windows/w95cv.c:280
6 nspr4.dll _PR_WaitCondVar nsprpub/pr/src/threads/combined/prucv.c:204
7 nspr4.dll PR_WaitCondVar nsprpub/pr/src/threads/combined/prucv.c:547
8 xul.dll xul.dll@0x237e44 9 xul.dll xul.dll@0xc84c9 10 xul.dll xul.dll@0xe184db 11 xul.dll xul.dll@0x236f5f 12 xul.dll xul.dll@0x64137 13 nspr4.dll _PR_NativeRunThread nsprpub/pr/src/threads/combined/pruthr.c:426
14 nspr4.dll pr_root nsprpub/pr/src/md/windows/w95thred.c:122
15 mozcrt19.dll _callthreadstartex obj-firefox/memory/jemalloc/crtsrc/threadex.c:348
16 mozcrt19.dll __dllonexit obj-firefox/memory/jemalloc/crtsrc/onexit.c:276
17 mozcrt19.dll _threadstartex obj-firefox/memory/jemalloc/crtsrc/threadex.c:326
18 ntdll.dll __RtlUserThreadStart Thread 9 Frame Module Signature Source 0 ntdll.dll KiFastSystemCallRet 1 ntdll.dll NtWaitForSingleObject 2 KERNELBASE.dll WaitForSingleObjectEx 3 kernel32.dll WaitForSingleObjectExImplementation 4 kernel32.dll WaitForSingleObject 5 nspr4.dll _PR_MD_WAIT_CV nsprpub/pr/src/md/windows/w95cv.c:280
6 nspr4.dll _PR_WaitCondVar nsprpub/pr/src/threads/combined/prucv.c:204
7 nspr4.dll PR_WaitCondVar nsprpub/pr/src/threads/combined/prucv.c:547
8 xul.dll xul.dll@0x8e198 9 xul.dll xul.dll@0xc84c9 10 xul.dll xul.dll@0xe184db 11 xul.dll xul.dll@0x236f5f 12 xul.dll xul.dll@0x64137 13 nspr4.dll _PR_NativeRunThread nsprpub/pr/src/threads/combined/pruthr.c:426
14 nspr4.dll pr_root nsprpub/pr/src/md/windows/w95thred.c:122
15 mozcrt19.dll _callthreadstartex obj-firefox/memory/jemalloc/crtsrc/threadex.c:348
16 mozcrt19.dll __dllonexit obj-firefox/memory/jemalloc/crtsrc/onexit.c:276
17 mozcrt19.dll _threadstartex obj-firefox/memory/jemalloc/crtsrc/threadex.c:326
18 ntdll.dll __RtlUserThreadStart Thread 10 Frame Module Signature Source 0 ntdll.dll KiFastSystemCallRet 1 ntdll.dll NtWaitForMultipleObjects 2 KERNELBASE.dll BaseGetNamedObjectDirectory 3 kernel32.dll WaitForMultipleObjectsExImplementation 4 kernel32.dll WaitForMultipleObjects 5 xul.dll xul.dll@0x2a53ef 6 xul.dll xul.dll@0xc84c9 7 xul.dll xul.dll@0xe184db 8 xul.dll xul.dll@0x236f5f 9 xul.dll xul.dll@0x64137 10 nspr4.dll _PR_NativeRunThread nsprpub/pr/src/threads/combined/pruthr.c:426
12 mozcrt19.dll _callthreadstartex obj-firefox/memory/jemalloc/crtsrc/threadex.c:348
Thread 1 Frame Module Signature Source 0 ntdll.dll KiFastSystemCallRet 1 ntdll.dll NtClose 2 KERNELBASE.dll CloseHandle 3 kernel32.dll CloseHandleImplementation 4 dbghelp.dll Win32LiveSystemProvider::OpenMapping 5 dbghelp.dll GenAllocateModuleObject 6 ntdll.dll NtReadVirtualMemory 7 dbghelp.dll Win32LiveSystemProvider::GetValidVirtualRange 8 xul.dll xul.dll@0x17ea5c 9 @0x1537 10 xul.dll xul.dll@0x4f0ce7 11 dbghelp.dll GetSystemType 12 dbghelp.dll MiniDumpWriteDump 13 xul.dll xul.dll@0x17eb6c 14 xul.dll xul.dll@0x544fc8 15 xul.dll xul.dll@0x17dfff 16 @0x5aafffff 17 ntdll.dll NtWaitForSingleObject 18 KERNELBASE.dll WaitForSingleObjectEx 19 xul.dll xul.dll@0x17ea6c 20 xul.dll xul.dll@0x4f0ce7 21 xul.dll xul.dll@0xa12fff 22 xul.dll xul.dll@0x17eb6c 23 xul.dll xul.dll@0x17dfff 24 xul.dll xul.dll@0x545039 25 xul.dll xul.dll@0x39b459 26 kernel32.dll BaseThreadInitThunk 27 ntdll.dll __RtlUserThreadStart 28 ntdll.dll LdrpAppendToForwarderList 29 ntdll.dll _RtlUserThreadStart 30 xul.dll xul.dll@0x2b5a2b 31 xul.dll xul.dll@0x2b5a2b Thread 2 Frame Module Signature Source 0 ntdll.dll KiFastSystemCallRet 1 ntdll.dll NtWaitForMultipleObjects 2 ntdll.dll TppWaiterpThread 3 kernel32.dll BaseThreadInitThunk 4 ntdll.dll __RtlUserThreadStart 5 ntdll.dll _RtlUserThreadStart Thread 3 Frame Module Signature Source 0 ntdll.dll KiFastSystemCallRet 1 ntdll.dll NtWaitForSingleObject 2 KERNELBASE.dll WaitForSingleObjectEx 3 kernel32.dll WaitForSingleObjectExImplementation 4 kernel32.dll WaitForSingleObject 5 RapportUtil.dll RapportUtil.dll@0x54cf1 6 ntdll.dll __RtlUserThreadStart 7 ntdll.dll _RtlUserThreadStart Thread 4 Frame Module Signature Source 0 ntdll.dll KiFastSystemCallRet 1 ntdll.dll NtDelayExecution 2 KERNELBASE.dll SleepEx 3 KERNELBASE.dll Sleep 4 RapportUtil.dll RapportUtil.dll@0x2a27f 5 RapportUtil.dll RapportUtil.dll@0x2a312 6 ntdll.dll __RtlUserThreadStart 7 ntdll.dll _RtlUserThreadStart Thread 5 Frame Module Signature Source 0 ntdll.dll KiFastSystemCallRet 1 ntdll.dll NtWaitForSingleObject 2 KERNELBASE.dll WaitForSingleObjectEx 3 kernel32.dll WaitForSingleObjectExImplementation 4 RapportUtil.dll RapportUtil.dll@0xb469b 5 RapportUtil.dll RapportUtil.dll@0xb46da 6 RapportUtil.dll RapportUtil.dll@0xb46f9 7 ntdll.dll __RtlUserThreadStart 8 ntdll.dll _RtlUserThreadStart Thread 6 Frame Module Signature Source 0 ntdll.dll KiFastSystemCallRet 1 ntdll.dll NtWaitForSingleObject 2 KERNELBASE.dll WaitForSingleObjectEx 3 kernel32.dll WaitForSingleObjectExImplementation 4 RapportUtil.dll RapportUtil.dll@0xb4470 5 RapportUtil.dll RapportUtil.dll@0xb44ba 6 RapportUtil.dll RapportUtil.dll@0xb44d2 7 ntdll.dll __RtlUserThreadStart 8 ntdll.dll _RtlUserThreadStart Thread 7 Frame Module Signature Source 0 ntdll.dll KiFastSystemCallRet 1 ntdll.dll NtRemoveIoCompletion 2 KERNELBASE.dll GetQueuedCompletionStatus 3 xul.dll xul.dll@0x27b669 4 xul.dll xul.dll@0x27b60f 5 xul.dll xul.dll@0x2931c4 6 xul.dll xul.dll@0x2a9adf 7 xul.dll xul.dll@0x2a9af1 8 xul.dll xul.dll@0x28541a 9 xul.dll xul.dll@0x2853dd 10 @0x61677f 11 xul.dll xul.dll@0x2b02a7 12 kernel32.dll BaseThreadInitThunk 13 ntdll.dll __RtlUserThreadStart 14 ntdll.dll LdrpAppendToForwarderList 15 ntdll.dll _RtlUserThreadStart 16 xul.dll xul.dll@0x2b029e 17 xul.dll xul.dll@0x2b029e Thread 8 Frame Module Signature Source 0 ntdll.dll KiFastSystemCallRet 1 ntdll.dll NtWaitForSingleObject 2 KERNELBASE.dll WaitForSingleObjectEx 3 kernel32.dll WaitForSingleObjectExImplementation 4 kernel32.dll WaitForSingleObject 5 nspr4.dll _PR_MD_WAIT_CV nsprpub/pr/src/md/windows/w95cv.c:280
6 nspr4.dll _PR_WaitCondVar nsprpub/pr/src/threads/combined/prucv.c:204
7 nspr4.dll PR_WaitCondVar nsprpub/pr/src/threads/combined/prucv.c:547
8 xul.dll xul.dll@0x237e44 9 xul.dll xul.dll@0xc84c9 10 xul.dll xul.dll@0xe184db 11 xul.dll xul.dll@0x236f5f 12 xul.dll xul.dll@0x64137 13 nspr4.dll _PR_NativeRunThread nsprpub/pr/src/threads/combined/pruthr.c:426
14 nspr4.dll pr_root nsprpub/pr/src/md/windows/w95thred.c:122
15 mozcrt19.dll _callthreadstartex obj-firefox/memory/jemalloc/crtsrc/threadex.c:348
16 mozcrt19.dll __dllonexit obj-firefox/memory/jemalloc/crtsrc/onexit.c:276
17 mozcrt19.dll _threadstartex obj-firefox/memory/jemalloc/crtsrc/threadex.c:326
18 ntdll.dll __RtlUserThreadStart Thread 9 Frame Module Signature Source 0 ntdll.dll KiFastSystemCallRet 1 ntdll.dll NtWaitForSingleObject 2 KERNELBASE.dll WaitForSingleObjectEx 3 kernel32.dll WaitForSingleObjectExImplementation 4 kernel32.dll WaitForSingleObject 5 nspr4.dll _PR_MD_WAIT_CV nsprpub/pr/src/md/windows/w95cv.c:280
6 nspr4.dll _PR_WaitCondVar nsprpub/pr/src/threads/combined/prucv.c:204
7 nspr4.dll PR_WaitCondVar nsprpub/pr/src/threads/combined/prucv.c:547
8 xul.dll xul.dll@0x8e198 9 xul.dll xul.dll@0xc84c9 10 xul.dll xul.dll@0xe184db 11 xul.dll xul.dll@0x236f5f 12 xul.dll xul.dll@0x64137 13 nspr4.dll _PR_NativeRunThread nsprpub/pr/src/threads/combined/pruthr.c:426
14 nspr4.dll pr_root nsprpub/pr/src/md/windows/w95thred.c:122
15 mozcrt19.dll _callthreadstartex obj-firefox/memory/jemalloc/crtsrc/threadex.c:348
16 mozcrt19.dll __dllonexit obj-firefox/memory/jemalloc/crtsrc/onexit.c:276
17 mozcrt19.dll _threadstartex obj-firefox/memory/jemalloc/crtsrc/threadex.c:326
18 ntdll.dll __RtlUserThreadStart Thread 10 Frame Module Signature Source 0 ntdll.dll KiFastSystemCallRet 1 ntdll.dll NtWaitForMultipleObjects 2 KERNELBASE.dll BaseGetNamedObjectDirectory 3 kernel32.dll WaitForMultipleObjectsExImplementation 4 kernel32.dll WaitForMultipleObjects 5 xul.dll xul.dll@0x2a53ef 6 xul.dll xul.dll@0xc84c9 7 xul.dll xul.dll@0xe184db 8 xul.dll xul.dll@0x236f5f 9 xul.dll xul.dll@0x64137 10 nspr4.dll _PR_NativeRunThread nsprpub/pr/src/threads/combined/pruthr.c:426
11 nspr4.dll pr_root nsprpub/pr/src/md/windows/w95thred.c:122
12 mozcrt19.dll _callthreadstartex obj-firefox/memory/jemalloc/crtsrc/threadex.c:348
13 mozcrt19.dll __dllonexit obj-firefox/memory/jemalloc/crtsrc/onexit.c:276
14 mozcrt19.dll _threadstartex obj-firefox/memory/jemalloc/crtsrc/threadex.c:326
15 ntdll.dll __RtlUserThreadStart
______
Ilungisiwe ngu ibrahimtakey
Thread 21 Frame Module Signature Source 0 ntdll.dll KiFastSystemCallRet 1 ntdll.dll NtWaitForSingleObject 2 KERNELBASE.dll WaitForSingleObjectEx 3 kernel32.dll WaitForSingleObjectExImplementation 4 kernel32.dll WaitForSingleObject 5 nspr4.dll _PR_MD_WAIT_CV nsprpub/pr/src/md/windows/w95cv.c:280
6 nspr4.dll _PR_WaitCondVar nsprpub/pr/src/threads/combined/prucv.c:204
7 nspr4.dll PR_WaitCondVar nsprpub/pr/src/threads/combined/prucv.c:547
8 xul.dll xul.dll@0x23f5f2 9 xul.dll xul.dll@0x2a92f0 10 nspr4.dll _PR_NativeRunThread nsprpub/pr/src/threads/combined/pruthr.c:426
11 nspr4.dll pr_root nsprpub/pr/src/md/windows/w95thred.c:122
12 mozcrt19.dll _callthreadstartex obj-firefox/memory/jemalloc/crtsrc/threadex.c:348
13 mozcrt19.dll __dllonexit obj-firefox/memory/jemalloc/crtsrc/onexit.c:276
14 mozcrt19.dll _threadstartex obj-firefox/memory/jemalloc/crtsrc/threadex.c:326
15 ntdll.dll __RtlUserThreadStart Thread 22 Frame Module Signature Source 0 ntdll.dll KiFastSystemCallRet 1 ntdll.dll NtWaitForSingleObject 2 KERNELBASE.dll WaitForSingleObjectEx 3 kernel32.dll WaitForSingleObjectExImplementation 4 kernel32.dll WaitForSingleObject 5 nspr4.dll _PR_MD_WAIT_CV nsprpub/pr/src/md/windows/w95cv.c:280
6 nspr4.dll _PR_WaitCondVar nsprpub/pr/src/threads/combined/prucv.c:204
7 nspr4.dll PR_WaitCondVar nsprpub/pr/src/threads/combined/prucv.c:547
8 xul.dll xul.dll@0x23f5f2 9 xul.dll xul.dll@0x2a93a4 10 nspr4.dll _PR_NativeRunThread nsprpub/pr/src/threads/combined/pruthr.c:426
11 nspr4.dll pr_root nsprpub/pr/src/md/windows/w95thred.c:122
12 mozcrt19.dll _callthreadstartex obj-firefox/memory/jemalloc/crtsrc/threadex.c:348
13 mozcrt19.dll __dllonexit obj-firefox/memory/jemalloc/crtsrc/onexit.c:276
14 mozcrt19.dll _threadstartex obj-firefox/memory/jemalloc/crtsrc/threadex.c:326
15 ntdll.dll __RtlUserThreadStart Thread 23 Frame Module Signature Source 0 ntdll.dll KiFastSystemCallRet 1 ntdll.dll NtWaitForSingleObject 2 KERNELBASE.dll WaitForSingleObjectEx 3 kernel32.dll WaitForSingleObjectExImplementation 4 kernel32.dll WaitForSingleObject 5 nspr4.dll _PR_MD_WAIT_CV nsprpub/pr/src/md/windows/w95cv.c:280
6 nspr4.dll _PR_WaitCondVar nsprpub/pr/src/threads/combined/prucv.c:204
7 nspr4.dll PR_Wait nsprpub/pr/src/threads/prmon.c:184
8 xul.dll xul.dll@0xc86ef 9 xul.dll xul.dll@0xe184db 10 xul.dll xul.dll@0x236f5f 11 xul.dll xul.dll@0x64137 12 nspr4.dll _PR_NativeRunThread nsprpub/pr/src/threads/combined/pruthr.c:426
13 nspr4.dll pr_root nsprpub/pr/src/md/windows/w95thred.c:122
14 mozcrt19.dll _callthreadstartex obj-firefox/memory/jemalloc/crtsrc/threadex.c:348
15 mozcrt19.dll __dllonexit obj-firefox/memory/jemalloc/crtsrc/onexit.c:276
16 mozcrt19.dll _threadstartex obj-firefox/memory/jemalloc/crtsrc/threadex.c:326
17 ntdll.dll __RtlUserThreadStart Thread 24 Frame Module Signature Source 0 ntdll.dll KiFastSystemCallRet 1 ntdll.dll NtWaitForSingleObject 2 KERNELBASE.dll WaitForSingleObjectEx 3 kernel32.dll WaitForSingleObjectExImplementation 4 kernel32.dll WaitForSingleObject 5 nspr4.dll _PR_MD_WAIT_CV nsprpub/pr/src/md/windows/w95cv.c:280
6 nspr4.dll _PR_WaitCondVar nsprpub/pr/src/threads/combined/prucv.c:204
7 nspr4.dll PR_Wait nsprpub/pr/src/threads/prmon.c:184
8 xul.dll xul.dll@0xc86ef 9 xul.dll xul.dll@0xe184db 10 xul.dll xul.dll@0x236f5f 11 xul.dll xul.dll@0x64137 12 nspr4.dll _PR_NativeRunThread nsprpub/pr/src/threads/combined/pruthr.c:426
13 nspr4.dll pr_root nsprpub/pr/src/md/windows/w95thred.c:122
14 mozcrt19.dll _callthreadstartex obj-firefox/memory/jemalloc/crtsrc/threadex.c:348
15 mozcrt19.dll __dllonexit obj-firefox/memory/jemalloc/crtsrc/onexit.c:276
16 mozcrt19.dll _threadstartex obj-firefox/memory/jemalloc/crtsrc/threadex.c:326
17 ntdll.dll __RtlUserThreadStart Thread 25 Frame Module Signature Source 0 ntdll.dll KiFastSystemCallRet 1 ntdll.dll NtWaitForSingleObject 2 KERNELBASE.dll WaitForSingleObjectEx 3 kernel32.dll WaitForSingleObjectExImplementation 4 kernel32.dll WaitForSingleObject 5 nspr4.dll _PR_MD_WAIT_CV nsprpub/pr/src/md/windows/w95cv.c:280
6 nspr4.dll _PR_WaitCondVar nsprpub/pr/src/threads/combined/prucv.c:204
7 nspr4.dll PR_Wait nsprpub/pr/src/threads/prmon.c:184
8 xul.dll xul.dll@0xc86ef 9 xul.dll xul.dll@0xe184db 10 xul.dll xul.dll@0x236f5f 11 xul.dll xul.dll@0x64137 12 nspr4.dll _PR_NativeRunThread nsprpub/pr/src/threads/combined/pruthr.c:426
13 nspr4.dll pr_root nsprpub/pr/src/md/windows/w95thred.c:122
14 mozcrt19.dll _callthreadstartex obj-firefox/memory/jemalloc/crtsrc/threadex.c:348
15 mozcrt19.dll __dllonexit obj-firefox/memory/jemalloc/crtsrc/onexit.c:276
16 mozcrt19.dll _threadstartex obj-firefox/memory/jemalloc/crtsrc/threadex.c:326
17 ntdll.dll __RtlUserThreadStart Thread 26 Frame Module Signature Source 0 ntdll.dll KiFastSystemCallRet 1 ntdll.dll NtWaitForSingleObject 2 KERNELBASE.dll WaitForSingleObjectEx 3 kernel32.dll WaitForSingleObjectExImplementation 4 kernel32.dll WaitForSingleObject 5 nspr4.dll _PR_MD_WAIT_CV nsprpub/pr/src/md/windows/w95cv.c:280
6 nspr4.dll _PR_WaitCondVar nsprpub/pr/src/threads/combined/prucv.c:204
7 nspr4.dll PR_Wait nsprpub/pr/src/threads/prmon.c:184
8 xul.dll xul.dll@0xc86ef 9 xul.dll xul.dll@0xe184db 10 xul.dll xul.dll@0x236f5f 11 xul.dll xul.dll@0x64137 12 nspr4.dll _PR_NativeRunThread nsprpub/pr/src/threads/combined/pruthr.c:426
13 nspr4.dll pr_root nsprpub/pr/src/md/windows/w95thred.c:122
14 mozcrt19.dll _callthreadstartex obj-firefox/memory/jemalloc/crtsrc/threadex.c:348
15 mozcrt19.dll __dllonexit obj-firefox/memory/jemalloc/crtsrc/onexit.c:276
16 mozcrt19.dll _threadstartex obj-firefox/memory/jemalloc/crtsrc/threadex.c:326
17 ntdll.dll __RtlUserThreadStart Thread 27 Frame Module Signature Source 0 ntdll.dll KiFastSystemCallRet 1 ntdll.dll NtWaitForSingleObject 2 KERNELBASE.dll WaitForSingleObjectEx 3 kernel32.dll WaitForSingleObjectExImplementation 4 kernel32.dll WaitForSingleObject 5 nspr4.dll _PR_MD_WAIT_CV nsprpub/pr/src/md/windows/w95cv.c:280
6 nspr4.dll _PR_WaitCondVar nsprpub/pr/src/threads/combined/prucv.c:204
7 nspr4.dll PR_Wait nsprpub/pr/src/threads/prmon.c:184
8 xul.dll xul.dll@0xc86ef 9 xul.dll xul.dll@0xe184db 10 xul.dll xul.dll@0x236f5f 11 xul.dll xul.dll@0x64137 12 nspr4.dll _PR_NativeRunThread nsprpub/pr/src/threads/combined/pruthr.c:426
13 nspr4.dll pr_root nsprpub/pr/src/md/windows/w95thred.c:122
14 mozcrt19.dll _callthreadstartex obj-firefox/memory/jemalloc/crtsrc/threadex.c:348
15 mozcrt19.dll __dllonexit obj-firefox/memory/jemalloc/crtsrc/onexit.c:276
16 mozcrt19.dll _threadstartex obj-firefox/memory/jemalloc/crtsrc/threadex.c:326
17 ntdll.dll __RtlUserThreadStart Thread 28 Frame Module Signature Source 0 ntdll.dll KiFastSystemCallRet 1 user32.dll NtUserGetMessage 2 user32.dll GetMessageA 3 winmm.dll mciwindow 4 kernel32.dll BaseThreadInitThunk 5 ntdll.dll __RtlUserThreadStart 6 ntdll.dll _RtlUserThreadStart Thread 29 Frame Module Signature Source 0 ntdll.dll KiFastSystemCallRet 1 ntdll.dll NtWaitForSingleObject 2 KERNELBASE.dll WaitForSingleObjectEx 3 kernel32.dll WaitForSingleObjectExImplementation 4 rasman.dll RasmanServiceMonitorThread 5 kernel32.dll BaseThreadInitThunk 6 ntdll.dll __RtlUserThreadStart 7 ntdll.dll _RtlUserThreadStart Thread 30 Frame Module Signature Source 0 ntdll.dll KiFastSystemCallRet 1 ntdll.dll NtWaitForSingleObject 2 KERNELBASE.dll WaitForSingleObjectEx 3 kernel32.dll WaitForSingleObjectExImplementation 4 kernel32.dll WaitForSingleObject 5 nspr4.dll _PR_MD_WAIT_CV nsprpub/pr/src/md/windows/w95cv.c:280
6 nspr4.dll _PR_WaitCondVar nsprpub/pr/src/threads/combined/prucv.c:204
7 nspr4.dll PR_WaitCondVar nsprpub/pr/src/threads/combined/prucv.c:547
8 xul.dll xul.dll@0x23f5f2 9 xul.dll xul.dll@0x242e 10 nspr4.dll _PR_NativeRunThread nsprpub/pr/src/threads/combined/pruthr.c:426
11 nspr4.dll pr_root nsprpub/pr/src/md/windows/w95thred.c:122
12 mozcrt19.dll _callthreadstartex obj-firefox/memory/jemalloc/crtsrc/threadex.c:348
13 mozcrt19.dll _threadstartex obj-firefox/memory/jemalloc/crtsrc/threadex.c:326
14 kernel32.dll BaseThreadInitThunk 15 ntdll.dll __RtlUserThreadStart 16 ntdll.dll _RtlUserThreadStart
Thread 31
Ilungisiwe ngu ibrahimtakey
Please, stop pasting all the crash report in your posts, just go to about:crashes and copy the URL.