Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does Firefox freeze when I try to set options?

  • 2 iimpendulo
  • 3 inale ngxaki
  • 17 views
  • Impendulo yokugqibela ngu wildheart812

more options

No matter what I do, when I go to the add-ons page, and try to set the options using the options button in the list of plug-ins, extensions, etc. Firefox will freeze and has to be forced closed, then restarted, and still can't be used? I am not getting hung while the list is populating. After the list comes up, you have the buttons for enable, disable and on many an options button, it is when I try to set the options (push the options button) that firefox freezes.

No matter what I do, when I go to the add-ons page, and try to set the options using the options button in the list of plug-ins, extensions, etc. Firefox will freeze and has to be forced closed, then restarted, and still can't be used? I am not getting hung while the list is populating. After the list comes up, you have the buttons for enable, disable and on many an options button, it is when I try to set the options (push the options button) that firefox freezes.

Ilungisiwe ngu wildheart812

All Replies (2)

more options

It takes a while for the list to populate, when you want to view the list of plug-ins, extentions, etc. It could be that you don't have a lot of RAM.

more options

I am not getting hung while the list is populating. After the list comes up, you have the buttons for enable, disable and on many an options button, it is when I try to set the options (push the options button) that firefox freezes.