Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

All media files on all websites don't play.

  • 1 phendula
  • 12 inale ngxaki
  • 19 views
  • Impendulo yokugqibela ngu philipp

more options

Whenever I click on a "play" button on either a video or audio file, absolutely nothing happens and the media file doesn't play. On Youtube, I get a message that says "An error has occured. Please try again later." This only happens on Firefox as media files work fine on IE or Chrome.

Whenever I click on a "play" button on either a video or audio file, absolutely nothing happens and the media file doesn't play. On Youtube, I get a message that says "An error has occured. Please try again later." This only happens on Firefox as media files work fine on IE or Chrome.

Isisombulu esikhethiweyo

hello nadine, this is likely a problem in connection with the recent update of adobe's flash plugin (chrome & ie are supplied with a different version of the plugin by adbobe), please refer to the following article for common solutions: Flash 11.3 doesn't load video in Firefox

Funda le mpendulo kwimeko leyo 👍 0

All Replies (1)

more options

Isisombululo esiKhethiweyo

hello nadine, this is likely a problem in connection with the recent update of adobe's flash plugin (chrome & ie are supplied with a different version of the plugin by adbobe), please refer to the following article for common solutions: Flash 11.3 doesn't load video in Firefox