Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I updated plugins, flash, etc, but Firefox still won't play any videos (Chrome will).

more options

Firefox won't play any videos. YouTube gives me an error message, others just won't load. Also having trouble with gifs and online games. I updated all the addons and plugins and such, and Chrome is working fine, so the problem is not the network.

Firefox won't play any videos. YouTube gives me an error message, others just won't load. Also having trouble with gifs and online games. I updated all the addons and plugins and such, and Chrome is working fine, so the problem is not the network.

All Replies (1)

more options

Let's see whether we can solve the video problems first, then we can come back to GIFs. Can you check out this article and see whether it helps: Flash 11.3 doesn't load video in Firefox.