Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

unable to stop private browsing. used all options; ie., Ctrl+Shift+P and clicking on the menu

  • 2 iimpendulo
  • 4 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu cor-el

more options

i am unable to stop private browsing. i used all option a novice like me can do. even i re installed fire fox.

i am unable to stop private browsing. i used all option a novice like me can do. even i re installed fire fox.

All Replies (2)

more options

Options > Privacy -> History --> use Custom settings ...

Is Always use Private Browsing mode check-marked?

If so, un-check that preference, and restart Firefox. Without that pref selected Firefox should revert to the non-private when it is started / restarted.

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

Make sure that you haven't appended the -private switch to the command line in the Firefox desktop shortcut.