Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why do I keep getting a popup window entitled "Software Update"?

  • 2 iimpendulo
  • 4 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu steveb6565

more options

I keep getting a small popup window entitled "Software Update". It happens without any warning or reason. It has 2 buttons in it - 'Finish' and 'Cancel' - and when I press either one of them they don't appear to do anything and the popup window just sits there! I have to press the 'X' button and close out this window every time it pops up. Does anyone know what this is, and more importantly how do I get rid of it?

I keep getting a small popup window entitled "Software Update". It happens without any warning or reason. It has 2 buttons in it - 'Finish' and 'Cancel' - and when I press either one of them they don't appear to do anything and the popup window just sits there! I have to press the 'X' button and close out this window every time it pops up. Does anyone know what this is, and more importantly how do I get rid of it?

All Replies (2)

more options

Please Update to the latest Firefox 19.0.x version.

  • Help > About Firefox

The Firefox Firefox 17.0 version that you currently run is no longer supported with security updates.

more options

Thanks much.