When I close Firefox it now leaves a 3x6 inch section of the window on the screen for a couple of seconds before closing -- never did this before
Besides the above I am also noting an issue with my godaddy webmail -- normally when you start to type an email address it pops a list based on your typing to select from... now when I type the first letter it simply pops in an email address and shows a cursor for the next one. If I back up and start over it works fine, but never on the first address.
This doesn't happen in my other browsers.
flyn
xxx-xxx-xxxx
Ilungisiwe
All Replies (2)
Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
Did this fix your problems? Please report back to us!
Thank you.
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.