Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I keep losing my history and tabs when I close. I don't have any boxes checked in the privacy section to do so. My tabs also don't show the icons.

  • 3 iimpendulo
  • 5 inale ngxaki
  • 2 views
  • Impendulo yokugqibela ngu danow

more options

I keep losing my tabs and history and I have it set in FF to save my history. It doesn't happen all the time just randomly but still annoying. I read all the help and everything that they said to check was fine. I also don't get the icons on every tab like I used to. some have it some don't. I have a tab up for Yahoo and it used to show the Y and now just an empty box. but Facebook shows the F.

I can live without the tab icons but it is really annoying when I lose all my history and tabs.

I keep losing my tabs and history and I have it set in FF to save my history. It doesn't happen all the time just randomly but still annoying. I read all the help and everything that they said to check was fine. I also don't get the icons on every tab like I used to. some have it some don't. I have a tab up for Yahoo and it used to show the Y and now just an empty box. but Facebook shows the F. I can live without the tab icons but it is really annoying when I lose all my history and tabs.

All Replies (3)

more options

Firefox > Tools > Options > Privacy > History

Firefox will "Use custom setting for History"

Keep until "They Expire"

more options

Make sure that you do not run Firefox in (permanent) Private Browsing mode.

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use private browsing mode"

In case you are using "Clear history when Firefox closes":

  • do not clear the Browsing History

Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.

If you use cleanup software like CCleaner then check the settings for the Firefox application.

more options

Thanks I will try that.