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Firefox only displays start page.

  • 5 iimpendulo
  • 4 inale ngxaki
  • 5 views
  • Impendulo yokugqibela ngu DJH1

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When I start Firefox, it shows the Firefox start page, but will not go to any other page. When I click a bookmark, type an address in the address bar, or try to search from the search box, nothing happens.

I tried setting the default home page to another website, and the only difference is that Firefox displays a blank new tab instead of the start page.

When I start Firefox, it shows the Firefox start page, but will not go to any other page. When I click a bookmark, type an address in the address bar, or try to search from the search box, nothing happens. I tried setting the default home page to another website, and the only difference is that Firefox displays a blank new tab instead of the start page.

Isisombulu esikhethiweyo

hello, sometimes such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions: Fix problems connecting to websites after updating Firefox

Funda le mpendulo kwimeko leyo 👍 1

All Replies (5)

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Isisombululo esiKhethiweyo

hello, sometimes such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions: Fix problems connecting to websites after updating Firefox

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That's a possibility; we installed Avast security on the computer last week. I tried turning it off, though, and that doesn't seem to fix the problem.

I also tried turning off Windows Firewall, but again, it didn't fix the problem.

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in this case please also try deleting all program rules for firefox within avast security & let it detect the browser again...

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Note that sometimes you only disable the user interface of security software, but the firewall or anti-virus services are still running in the background.

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After restarting Windows, Firefox is working again. I don't know whether something was updated over the weekend, or whether the restart itself was responsible, but either way I appreciate your help. Thanks!