Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Why doesn't Directv allow FF users to pay on line?

  • 1 phendula
  • 1 inayo le ngxaki
  • 4 views
  • Impendulo yokugqibela ngu the-edmeister

texgirl
texgirl
more options

Until a year ago I could log into my Directv account and pay online while in FF. Now you cannot do it. You fill in all the required information and hit pay and nothing happens. I have repeatedly complained to Directv and they say they are aware of the problem but they obviously refuse to fix it. Is there a problem between FF and Directv? I hate having to log into IE once a month to pay the bill but when I use IE to do it sails right though. Is there a way around the problem that will let me pay Directv while in FF. I pay all other monthly bills in FF with zero problems.

Until a year ago I could log into my Directv account and pay online while in FF. Now you cannot do it. You fill in all the required information and hit pay and nothing happens. I have repeatedly complained to Directv and they say they are aware of the problem but they obviously refuse to fix it. Is there a problem between FF and Directv? I hate having to log into IE once a month to pay the bill but when I use IE to do it sails right though. Is there a way around the problem that will let me pay Directv while in FF. I pay all other monthly bills in FF with zero problems.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

There is a Bug filed - https://bugzilla.mozilla.org/show_bug.cgi?id=808454 - that sounds similar to your problem. Hard for Mozilla to troubleshoot a Direct TV website incompatibility issue without having "guest" credentials to log in and poke around.