Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can't firefox tell why it crashes

  • 2 iimpendulo
  • 2 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu achtert

more options

I have been searching for 5 hours why firefox crashes. Reset, deactivate plugins, etc. deleted many programs.

At the end it appeared to be hardware accelaration and reading the forum I found the following hint from cor-el: https://support.mozilla.org/en-US/questions/970769#question-reply

"The crash reports indicate a possible hardware acceleration related problem. "

When a crash reports such information, why a normal user can not read this crash report which is sent?

I have been searching for 5 hours why firefox crashes. Reset, deactivate plugins, etc. deleted many programs. At the end it appeared to be hardware accelaration and reading the forum I found the following hint from cor-el: https://support.mozilla.org/en-US/questions/970769#question-reply "The crash reports indicate a possible hardware acceleration related problem. " When a crash reports such information, why a normal user can not read this crash report which is sent?

All Replies (2)

more options

The crash reports are listed in about:crashes, and clicking those give you info.

SEE: Troubleshoot Firefox crashes (closing or quitting unexpectedly)

more options

Thanks for the hint, I never found the point to go to the website and view the crashreport. It would be better FF would show the report before/after sending.