Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i have reset firefox run antivirus but still an ad site opens automatically

  • 3 iimpendulo
  • 1 inayo le ngxaki
  • 2 views
  • Impendulo yokugqibela ngu sharma1377

more options

unwanted ad site opens automatically I've run full scan system run antivirus reset firefox but still its appear so what to do now I like to get rid of from it?

unwanted ad site opens automatically I've run full scan system run antivirus reset firefox but still its appear so what to do now I like to get rid of from it?

Isisombulu esikhethiweyo

When does this site open?

You can check the target line in the Firefox desktop shortcut (right-click: Properties) to make sure that nothing is appended after the path to the Firefox program.


Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

Funda le mpendulo kwimeko leyo 👍 3

All Replies (3)

more options

Hi,

try

goto Help -> restart with Add-ons disabled.

Regards Deepak Krishnan

more options

Isisombululo esiKhethiweyo

When does this site open?

You can check the target line in the Firefox desktop shortcut (right-click: Properties) to make sure that nothing is appended after the path to the Firefox program.


Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

more options

Thanks a lot

spyware bytes working I'