Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Keyboard is weird and URL disappears from Address bar

  • 11 iimpendulo
  • 8 inale ngxaki
  • 2 views
  • Impendulo yokugqibela ngu cor-el

more options

I recently had to reinstall Windows 7 on my computer, and had to reinstall Firefox. Since the new reinstall I have two strange problems in Firefox.

1. The keyboard or keystrokes skip around a lot from the window to the address bar in FF, and it usually doesn't allow me to finish a full word or sentence.

2. whenever I type in and go to a URL, after the URL loads the address disappears from the Address bar.

-Ryan

I recently had to reinstall Windows 7 on my computer, and had to reinstall Firefox. Since the new reinstall I have two strange problems in Firefox. 1. The keyboard or keystrokes skip around a lot from the window to the address bar in FF, and it usually doesn't allow me to finish a full word or sentence. 2. whenever I type in and go to a URL, after the URL loads the address disappears from the Address bar. -Ryan

Isisombulu esikhethiweyo

Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.

Download a fresh Firefox copy and save the file to the desktop.

if possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.

  • Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you lose personal data like bookmarks and passwords from profiles of other Firefox versions.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"

Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.

If you keep having problems then also create a new profile.


Funda le mpendulo kwimeko leyo 👍 0

All Replies (11)

more options

hello ryan, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

more options

I think it might be my Flash or Windows Media plugin that might be causing the glitches with the keystrokes. What do I do?

more options

did safemode make a difference ? if so, it will neither be related to flash or the wmp plugin, since plugins stay active even in safemode...

more options

yeah safe mode was fine. Keyboard worked just fine.

more options

then you should go through your list of extensions and disable them one by one until you can find the culprit (a restart of the browser might be necessary after each step).

more options

all of my add-ons are listed as "up-to-date". I have 5: Windows Media, Flash, Quicktime, Itunes Helper, and Google Update. If they are already up-to-date, will reinstalling them do any good?

more options

no, what you are mentioning are all plugins - extensions are a separate category within the addons manager...

more options

oh sorry my mistake, I misunderstood. I show no extensions installed at all.

more options

then another thing you could try is to disable hardware acceleration in firefox > options > advanced > general.

more options

yep, did that already. Still didn't have much effect.

more options

Isisombululo esiKhethiweyo

Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.

Download a fresh Firefox copy and save the file to the desktop.

if possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.

  • Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you lose personal data like bookmarks and passwords from profiles of other Firefox versions.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"

Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.

If you keep having problems then also create a new profile.