Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Downloading a pdf file from javascript() window does not work

  • 2 iimpendulo
  • 9 inale ngxaki
  • 87 views
  • Impendulo yokugqibela ngu Peace712

Peace712
Peace712
more options

PDF download/view works fine where the link points to actual pdf file. But I have problem downloading/viewing pdf files that are loaded using javascript(), e.g. bank statements and such. When I click a link FF downloads a file which either has no extension or has a different one (not .pdf).

Later I realized that I can manually rename the downloaded file to insert .pdf extension and open it in reader.

How can I solve this? I don't have this problem when using IE or Chrome.

Thanks

PDF download/view works fine where the link points to actual pdf file. But I have problem downloading/viewing pdf files that are loaded using javascript(), e.g. bank statements and such. When I click a link FF downloads a file which either has no extension or has a different one (not .pdf). Later I realized that I can manually rename the downloaded file to insert .pdf extension and open it in reader. How can I solve this? I don't have this problem when using IE or Chrome. Thanks

Isisombulu esikhethiweyo

Could you try a new profile?

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem.

http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox If it still happens with a new and clean profile then the most likely cause is that you have security software that is blocking this JavaScript.

Funda le mpendulo kwimeko leyo 👍 4

All Replies (2)

user669794
user669794
more options

Isisombululo esiKhethiweyo

Could you try a new profile?

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem.

http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox If it still happens with a new and clean profile then the most likely cause is that you have security software that is blocking this JavaScript.

Ilungisiwe ngu user669794

Peace712
Peace712 Umnini wombuzo
more options

Thanks Debapriyo, the diagnostic approach helped. Probably one of the extension somehow got corrupted and created the problem.

Luckily, I use FF Sync, so all my extensions and configurations got re-installed automatically, except for "recognize this device" for some sites.

Ilungisiwe ngu Peace712