Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Websites won't load after automatic update.

  • 2 iimpendulo
  • 1 inayo le ngxaki
  • 4 views
  • Impendulo yokugqibela ngu cor-el

sburger
sburger
more options

Hi, I opened Firefox yesterday and it did an autmatic update (to version 28.0 I think) and afterwards would not load any websites. Internet Explorer works fine and I've tried all proxy adjustments and reinstall/resets. I've also made sure firefox was on the accpetion list for both Windows Firewall and BitDefender (my current security program). Please help

  • I'm running Windows Vista (64-bit)
Hi, I opened Firefox yesterday and it did an autmatic update (to version 28.0 I think) and afterwards would not load any websites. Internet Explorer works fine and I've tried all proxy adjustments and reinstall/resets. I've also made sure firefox was on the accpetion list for both Windows Firewall and BitDefender (my current security program). Please help *I'm running Windows Vista (64-bit)

All Replies (2)

Daniel Phillips
Daniel Phillips
more options

Hello,

I'm sorry to hear about your troubles, please check out this article.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.

See: