Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

What does Alert: "sending of password did not succeed" means?

  • 1 phendula
  • 2 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu sfhowes

more options

Opening Thunderbird (I've been using it for years) I get "Alert: Sending of password did not succeed. Mail server pop.windstream.net responded: [IN-USE] account is locked by another session or for maintenance, try again. After clicking OK: "Login to to server pop.windstream.net failed live.mozillamessaging.com uses an invalid security certificate. The certificate is not trusted because no issuer chain was provided.(Error code: sec_error_unknown_issuer)

Opening Thunderbird (I've been using it for years) I get "Alert: Sending of password did not succeed. Mail server pop.windstream.net responded: [IN-USE] account is locked by another session or for maintenance, try again. After clicking OK: "Login to to server pop.windstream.net failed live.mozillamessaging.com uses an invalid security certificate. The certificate is not trusted because no issuer chain was provided.(Error code: sec_error_unknown_issuer)

All Replies (1)

more options

For the [IN-USE] error, do you have another device, such as a phone or tablet accessing the account?

https://groups.google.com/forum/#!topic/opera.mail+news/Eghs5f001Hw

As for the login error, see if these discussions offer any help:

http://computers-linux-other-nonsense.blogspot.ca/2013/08/thunderbird-livemozillamessagingcom.html

https://support.mozilla.org/en-US/kb/add-security-exception