Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

private browsing gets stuck

  • 1 phendula
  • 1 inayo le ngxaki
  • 4 views
  • Impendulo yokugqibela ngu cor-el

alain2363
alain2363
more options

When in private mode (Firefox/New Private Window), and I type in for example www.google.co.zm, Firefox does not resolve. There is no search happening and the cursor remains on the address bar. Yet in normal mode, it works. Why would that be ?

When in private mode (Firefox/New Private Window), and I type in for example www.google.co.zm, Firefox does not resolve. There is no search happening and the cursor remains on the address bar. Yet in normal mode, it works. Why would that be ?

All Replies (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.