Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Version 29: Address bar is filled with static Firefox icons. Unable to type URL in address bar.

  • 4 iimpendulo
  • 18 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu Bill Starr

more options

I've never seen this before and cannot find a solution in support or in a general Google search.

We have a user who has an address bar filed with static Firefox icons (there is a screen shot if there is any way to provide that). If the user clicks on them, they go nowhere (they shouldn't be there anyway, right?). This user is unable to type anything into the address bar, either. Not certain if there was an auto-update to version 29 overnight or not, but Firefox was uninstalled a fresh version of 29 installed - the reasoning being it might have been an installation issue. The issue still remains. This user is not having the same issue with Chrome. Have not tried reproducing it with any other browser on that machine. Have not heard any complaints from other users in the office using version 29.

Is there some setting that is being overlooked with version 29? Is it a bug? Should we try installing version 28 and see if it's a versioning issue or perhaps something else? Trying to eliminate possible issues and move onto the next set of solutions.

Thanks,

I've never seen this before and cannot find a solution in support or in a general Google search. We have a user who has an address bar filed with static Firefox icons (there is a screen shot if there is any way to provide that). If the user clicks on them, they go nowhere (they shouldn't be there anyway, right?). This user is unable to type anything into the address bar, either. Not certain if there was an auto-update to version 29 overnight or not, but Firefox was uninstalled a fresh version of 29 installed - the reasoning being it might have been an installation issue. The issue still remains. This user is not having the same issue with Chrome. Have not tried reproducing it with any other browser on that machine. Have not heard any complaints from other users in the office using version 29. Is there some setting that is being overlooked with version 29? Is it a bug? Should we try installing version 28 and see if it's a versioning issue or perhaps something else? Trying to eliminate possible issues and move onto the next set of solutions. Thanks,

Isisombulu esikhethiweyo

hello Wudumaer, other users have reported that this error might be caused by third-party extensions like RSS Icon 1.0.6...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

Funda le mpendulo kwimeko leyo 👍 12

All Replies (4)

more options

Isisombululo esiKhethiweyo

hello Wudumaer, other users have reported that this error might be caused by third-party extensions like RSS Icon 1.0.6...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

more options

Found the answer in suggestion. Such an odd extension to create the issue but it's no longer an issue and that's the main thing.

Many thanks for your help!

W

more options

Note that you can find an RSS feed icon in the Customize palette (3-bar Firefox menu button).


more options

Disabling "RSS Icon" as suggested above solved this for me. Thanks!