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Sync encountered an error while syncing: Unkown error (GET fail 503 in log)

  • 4 àwọn èsì
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  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

jsalatas
jsalatas
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I'm getting an unknown error while firefox is trying to sync. The log is available at http://pastebin.mozilla.org/6474503

I disconnected/connected again, created a new profile but the error persists.

Thank you in advance!!!

I'm getting an unknown error while firefox is trying to sync. The log is available at http://pastebin.mozilla.org/6474503 I disconnected/connected again, created a new profile but the error persists. Thank you in advance!!!

Ọ̀nà àbáyọ tí a yàn

FYI, please don't comment in that Bug report unless you can add pertinent information that might help whoever looks into that. https://bugzilla.mozilla.org/show_bug.cgi?id=1067148

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (4)

the-edmeister
the-edmeister
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Sun Sep 14 2014 01:58:26 GMT-0500 (Central Standard Time)

Two of these in a row. GET fail 503 https://sync-105-us-west-2.sync.services.mozilla.com/1.5/6884533/info/collections

Another thread was started about a similar GET fail on that same server about ten hours after your issue.

I'll file a Bug report and hopefully someone can look into that tomorrow.

Sorry you're having that problem.

the-edmeister
the-edmeister
  • Moderator
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Ọ̀nà àbáyọ Tí a Yàn

FYI, please don't comment in that Bug report unless you can add pertinent information that might help whoever looks into that. https://bugzilla.mozilla.org/show_bug.cgi?id=1067148

jsalatas
jsalatas Ìbéèrè olóhun
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Problem seems to be fixed now. Latest error was at 14/Sep/2014 4:00 PM PDT.

Thanks!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Note that possible causes for such a "GET fail 503" error can be that that particular Sync server (sync-105-us-west-2) was overloaded or otherwise not able to handle all requests. When the server recovers then it should get working again.