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All e-mails are being sent to named person twice

  • 3 àwọn èsì
  • 2 ní àwọn ìṣòro yìí
  • 11 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ sfhowes

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I write an e-mail and enter the recipient.

The 'Send' button is pressed.

Then for some reason the e-mail is then sent to them twice.

I do have 2 e-mail addresses being controlled by Tbird but both e-mails seem to be comong from the same (main) address.

Any help appreciated

I write an e-mail and enter the recipient. The 'Send' button is pressed. Then for some reason the e-mail is then sent to them twice. I do have 2 e-mail addresses being controlled by Tbird but both e-mails seem to be comong from the same (main) address. Any help appreciated

Ọ̀nà àbáyọ tí a yàn

Is it actually being received twice by the recipient, or are there just two copies appearing in the Sent folder? If it's a Gmail or Hotmail/outlook.com account, it's not necessary to check the setting to have a copy placed in the Sent folder (Tools/Account Settings/accountname/Copies & Folders), since both services already automatically do so. The same may be true for other email providers.

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Ọ̀nà àbáyọ Tí a Yàn

Is it actually being received twice by the recipient, or are there just two copies appearing in the Sent folder? If it's a Gmail or Hotmail/outlook.com account, it's not necessary to check the setting to have a copy placed in the Sent folder (Tools/Account Settings/accountname/Copies & Folders), since both services already automatically do so. The same may be true for other email providers.

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Thanks sfhowes - problem solved but a) I found Account Settings via 'Options' not 'Tools' (I use v 24.6.0) and b) why did it suddenly start doing it this week?

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It's possible a change was made at the server end, or maybe an update to some 3rd-party program, e.g. a mail-scanning security program, caused a change. It has been a feature of Hotmail/live/outlook accounts for some time.

If you state your email provider, it may alert other users to adjust the setting.