Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Videos will not play. They say I have ad Blocking software. I don't think so! How do I uninstall if true?

  • 2 àwọn èsì
  • 1 ní ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ FredMcD

more options

Went to CBS.com to play a posted video. The video would not play. Got a notice which said that I had ad-blocking software installed. I DID have an adblocker on a previous machine, but not on this one.

Went to CBS.com to play a posted video. The video would not play. Got a notice which said that I had ad-blocking software installed. I DID have an adblocker on a previous machine, but not on this one.

All Replies (2)

more options

Hello Minaluver, in your extension list you have the Ads Removal 1.0.0 extension and the Advanced SystemCare Surfing Protection 1.0, go from 3-bar menu button > Add-ons > Extensions panel > disable the extensions.

also you have 3 version of flash plugin installed ( Shockwave Flash 15.0 r0 Shockwave Flash 14.0 r0, Shockwave Flash 13.0 r0), keep only the latest 15.0) go from, as above, 3-bar menu button > Add-ons > Plugins panel > Never Activate.

finally, delete the user.js file you have in your profile folder.


thank you

more options

Having more than one version of a program may cause issues.

Flash is notorious for not cleaning out the older version as part of an update. Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Shockwave Flash v15.0.0.152 http://get.adobe.com/shockwave/