fire fox crashes every time i insert a file from desktop, will only send from my documents, if i create a new folder with only a couple of files in
fire fox crashes every time i try to insert a file into my hotmail emails from my desktop, I have to create a new folder in my documents, every time I send a new e#mail with attachements, photos ,dxf files, and pdfs, i can only put two or three files into a folder, i send the email then have to delete the folder and create a new one for next time,this has been happening over the pst 4 months, bought a new computer 6 weeks ago and still happening with new computer, fire fox latest edition, run AVG and malware, on regular basis, does not happen in gmail, thaks Ray Ridley
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Hi Ray Ridley , I can understand that the work around for attaching files from a new folder is frustrating. And I also understand that hotmail's limit for attachments is 10MB or 25MB, however please make sure that you java is up to date:
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Hi Ray Ridley , I can understand that the work around for attaching files from a new folder is frustrating. And I also understand that hotmail's limit for attachments is 10MB or 25MB, however please make sure that you java is up to date:
Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.
Create a new profile as a test to check if your current profile is causing the problem.
See "Creating a profile":
- https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
- http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.
thanks very much downloading java cured the problem